Aip Connect

Sr. Key Account Manager

Job Description

*Our client is a B-Corp Certified, purpose-driven, healthy and sustainable snack company committed to creating delicious and nutritious snacks that fuel and inspire people.*

The Senior Key Account Manager is responsible for calling on, building business, and developing relationships with a designated group of Tier 1 Strategic accounts. This role is Customer facing and will drive the customer agenda and provide strategic and operational day-to-day leadership of the assigned customer. It will deliver results by influencing cross functionally and building effective customer relationships.




Key Accountabilities & Responsibilities:
  • Driving Strategic Sales growth for the company
  • Demonstrate and uphold the company's core values, mission, and vision.
  • Help to establish RESPECT and confidence with customers. Build and strengthen relationships across customers.
  • Educate customers on product attributes and benefits while displaying HUMILITY.
  • Build relationships within multiple levels of the customer organization. Develop and manage collaborative partnerships and ownership of joint business plans with key customers.
  • Develop and drive strategic plans to meet or exceed revenue goals. Have high engagement with customers to collaborate and partner during the planning process.
  • Provide key inputs for demand planning - own the bottoms-up forecast for the SOP process for each account owned. Properly manage forecasting on an accurate and consistent basis.
  • Compile and review quantitative sales data and react rapidly to changing trends or new competitive threats and opportunities. Have a close pulse on environment and proactively have plans to support customer and company brands.
  • Create and present customer specific presentations to support customer category growth and company growth, enabling them to tactically execute against plans.
  • Develop customer-specific programs to drive strong velocities.
  • Discover medium- and long-term opportunities. Offer solution based selling approach.
  • Ensure execution against planning tactics of:
  • Assortment: Close gaps/expand distribution on Priority Core and Innovation SKUs
  • Merchandising: Create in-store impact with disruptive off-shelf merchandising displays during key promo periods that support RNF strategies, tactics, and programs
  • Pricing/Promos: Work with retailers on pricing guidelines & guardrails as communicated through Sales Planning & Strategy (on everyday pricing and promoted)
  • Shelving: Work Closely with Category Management team to understand best shelving principles to share with retailers
  • Present all Innovation in a timely manner, creating plans for effective speed-to-market.
  • Collaborate on marketing programs with customer and Riverside Marketing team.
  • Effectively manage trade spend against assigned trade budgets.
  • Follow trade compliance and deduction support process. Manage trade payments and deductions in a timely manner.
  • Communicate account activity/results via internal processes.
  • Conduct quarterly business reviews with accounts. Send out monthly updates to both internal team and customer.
  • Drive strong partnerships and engagement (monthly connects, quarterly reviews, KPI tracking, etc.)
  • Demonstrate OWNERSHIP by managing customers as if they were your own.
  • Full understanding of customer and competitive market.
  • Attend designated trade shows and events as needed.
  • Keeps the work atmosphere FUN by keeping it light and welcoming.
  • Any other duties as assigned.
  • Travel as required up to 25% of role

    • Skills & Abilities:
  • Demonstrable success at creatively solving problems and implementing those solutions.
  • Must have strong presentation, negotiating and listening skills
  • Strong TEAM player with Energy, PASSION, ambition, competitiveness
  • Outstanding organizational, and time management skills
  • Intermediate level of computer and technical skills with an emphasis on MS Office Suite
  • Ability to adapt communication style based on the audience. Ability to communicate in a clear and professional way, both written and verbal
  • Tech savvy with apps and sales related software
  • Proven ability to build and maintain productive relationships with key business partners.
  • Proven ability to make decisions based on a mixture of information, analysis, experience, and judgement.
  • Adept and Agile in working through business analytics and navigate business financials.

    • Sales Competencies:
  • Negotiations
  • Resiliency in Selling
  • Trade Marketing/Financial Acumen
  • Business Analytics
  • Customer Specific Solutions
  • Depth of Customer Knowledge
  • Forging Strategic Partner Relations
  • Industry Knowledge
  • Influencing Through Communications

    • Education & Qualifications:
  • University Degree in Business or a related discipline strongly preferred
  • 7-10 years of progressive sales experience. Experience in the organic / health food industry a plus.
  • French language (intermediate or fluent) an asset

    • Apply Now
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