Online Community Manager

Job Description

IS THIS YOU?

You thrive on building connections and fostering online communities where people feel engaged, heard, and valued. Creating meaningful discussions, sparking engagement, and growing a loyal audience—it’s what you do best.

You don’t just post content and hope for interaction; you strategically build conversations that bring people together. Whether it’s responding to comments, or moderating discussions, you know how to keep a community thriving.

You understand that community management is more than just answering questions—it’s about creating a space where people want to participate. You know how to balance brand goals with genuine interactions, making sure every member feels like they’re part of something bigger.

Data guides your decisions. You track engagement, analyze trends, and adjust your strategy to keep the momentum going. You’re proactive, not reactive—always thinking of the next way to grow and strengthen the community.

Winning is fun. For you, success means turning passive members into active contributors, fostering brand loyalty, and creating an online space people genuinely enjoy being part of.

If you’re not engaging with the community, you’re strategizing ways to make it better, testing new engagement tactics, or refining content to spark more interaction.

You’ve probably faced these challenges along the way:

• Struggling with disengaged or inactive communities without clear strategies to bring them to life.
• Balancing brand messaging with authentic, organic interactions.
• Managing difficult conversations, trolls, or negative feedback while maintaining a positive, inclusive environment.
• Feeling like community-building is undervalued in past roles, with no clear support or resources.

If you’re nodding along, thinking, “This sounds exactly like me!” – we want to hear from you.

Requirements

HOW YOU WIN

Here’s where we need you to excel in the first 30 days:

• Increase engagement (as measured by shares, likes & comments) by 500% from real estate agents who we’re connected to on (Facebook, Instagram, LinkedIn)
• Plan and execute strategy to build community of Houston real estate agents.

Qualifications

• 12+ months working remote
• Min 3+ years professional experience building a social media community

Benefits

WHAT WE OFFER YOU

1. Freedom to Engage & Grow: We’re all about building thriving online communities and fostering real conversations. You'll have the autonomy to develop engagement strategies, test new ideas, and shape how we connect with our audience—without unnecessary constraints.
2. Fully Remote Forever: We are a fully remote team, giving you the flexibility to build and manage communities from anywhere. Say goodbye to commuting and hello to meaningful online interactions.
3. Competitive Compensation: We offer a salary and bonus package that reflects your expertise in community engagement, audience growth, and brand reputation management.
4. Make a Real Impact: Your work will directly shape how our brand is perceived online, how we attract top agents and clients, and how we foster an engaged, loyal community. You won’t just manage a community—you’ll help define its success.

About The Houston Properties Team

At the Houston Properties Team, we believe that your career is an investment both in the life you want to live and generating long-term wealth. 

Our purpose is to empower our clients and teammates to make wise decisions. We are dedicated to delivering unmatched service and care, fostering meaningful connections, and driving innovation. 

Our culture is grounded in five core values that guide everything we do. We are accountable, keeping our promises and acting with integrity. We show care by treating homes and careers as valuable investments, and we remain coachable, always welcoming feedback and striving for continuous improvement. Transparency is key to how we operate, prioritizing honesty and openness in all our interactions. Lastly, we believe in the power of knowledge, investing in education to be trusted advisors for our clients.

We are the #1 boutique real estate team in Houston with $2+ billion in sales, 500+ awards, and 900+ 5-star Google reviews.

YOUR NEXT STEPS

1. Engagement Portfolio:

• Task: Provide a link to a community or brand where you actively manage engagement.
• Question: Briefly describe your role in growing and managing the community. What specific strategies did you implement to increase interaction and member participation?

2. Engagement Strategy Assessment:

• Task: Review our social media pages:
• https://www.facebook.com/HoustonPropertiesTeam
• https://www.instagram.com/houstonpropertiesteam/
• https://www.linkedin.com/company/houstonpropertiesteam
• Question: What are the top three things you’d do to build engagement with Houston realtors who we’re connected to? Provide a brief explanation of why you chose these strategies and how they would drive results.