Job Description

About Certify:

At CertifyOS, we're building the infrastructure that powers the next generation of provider data products, making healthcare more efficient, accessible, and innovative. Our platform is the ultimate source of truth for provider data, offering unparalleled ease and trust while making data easily accessible and actionable for the entire healthcare ecosystem.

What sets us apart? Our cutting-edge, API-first, UI-agnostic, end-to-end provider network management platform automates licensing, enrollment, credentialing, and network monitoring like never before. With direct integrations into hundreds of primary sources, we have an unbeatable advantage in enhancing visibility into the entire provider network management process. Plus, our team brings over 25+ years of combined experience building provider data systems at Oscar Health, and we're backed by top-tier VC firms who share our bold vision of creating a one-of-a-kind healthcare cloud that eliminates friction surrounding provider data.

But it's not just about the technology; it's about the people behind it. At Certify, we foster a meritocratic environment where every voice is heard, valued, and celebrated. We're founded on the principles of trust, transparency, and accountability, and we're not afraid to challenge the status quo at every turn. We're looking for purpose-driven individuals like you to join us on this exhilarating ride as we redefine healthcare data infrastructure.

About the Role

Healthcare organizations rely on accurate provider data for millions of transactions daily, from helping members find in-network providers to managing billions in claims payments based on provider network data. To address this, Certify is on a mission to build the data infrastructure that will power the next generation of provider technology, making healthcare more efficient. A critical element of that data infrastructure is the means by which we collect and manage information directly from healthcare providers.

We are seeking an experienced Product Manager to lead the strategy and development of the direct-to-provider experience at Certify. The Product Manager will expand and mature the infrastructure Certify uses to enable healthcare providers to manage their data, complete tasks, and interact seamlessly with business stakeholders. The ideal candidate will possess a strong track record of product management within enterprise SaaS solutions, a customer-first mindset, and the ability to balance technical depth with strategic vision. You’ll play a pivotal role in building a user-centric platform that transforms provider workflows and fosters collaboration.

Success in this role will require the ability to collaborate effectively across time zones with our distributed engineering teams and comfort working with low-code and traditional development stacks.

What you will do

Drive the product vision, strategy, and roadmap for the Provider Portal, focusing on usability, scalability, and alignment with business goals.

Prioritize features that enable providers to manage their data and streamline interactions with stakeholders

Partner with Engineering, Marketing, Sales, Implementation, and Customer Success teams to ensure seamless delivery of features that meet user needs and business requirements. Act as the liaison between technical and non-technical stakeholders.

Work closely with design teams to ensure the portal delivers an intuitive and efficient user interface that providers love to use. Incorporate user feedback and market trends into product decisions

Oversee processes that ensure the accuracy, security, and usability of provider data within the platform. This includes managing integrations with APIs, file processing systems, and other data sources.

Define and track product KPIs, using quantitative and qualitative insights to inform prioritization, feature development, and iteration. Share roadmap progress and results with stakeholders regularly.

Develop workflows and tools that enable providers to complete their tasks more efficiently, improving platform adoption and overall satisfaction

What are our must haves

7+ years of product management experience, preferably within enterprise SaaS platforms and consumer-facing solutions

Proven expertise in building user interfaces that manage complex workflows while delivering a delightful user experience

Experience working with data integrations, APIs, and structured/unstructured data sources

Familiarity with UX/UI best practices for portals or web-based platforms

Strong analytical and prioritization skills, with a focus on customer value and business impact

Excellent communication and stakeholder management skills, able to align cross-functional teams and present effectively to senior leadership

Demonstrated ability to lead products from conception to delivery in a fast-paced, iterative environment

What are our nice to haves

Prior experience working with healthcare data

Experience working with distributed teams across time zones

Experience working with low-code development teams

Startup experience or familiarity with building products in lean, high-growth environments

At Certify, we're committed to creating an inclusive workplace where everyone feels valued and supported. As an equal opportunity employer, we celebrate diversity and warmly invite applicants from all backgrounds to join our vibrant community.

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