Product Analyst III

Job Description

About the team & opportunity 

What’s so great about working on Calendly’s Product Analytics team? 

We are the infrastructure of our business that allows us to scale to new heights. A Product Analyst plays a pivotal role in empowering the Calendly team with strategic insights into user funnel dynamics and critical business metrics, particularly within the product realm.  

Product Analytics is embedded within the Engineering team and is positioned to help Calendly become a customer obsessed organization with a data-informed strategy that is measured and validated throughout the development lifecycle. Product Analytics empowers Calendly to understand and quantify our impact to customers through meaningful and actionable insights that drive strategy and innovation. We accomplish this by steering release measurement and experimentation initiatives, aligning these efforts and the resulting insights with the broader context of Calendly's business.  If you’re seeking an opportunity to tackle big problems and strongly influence the Calendly business, then this is the job for you!

A day in the life of a Product Analyst at Calendly

On a typical day, you will be working on: 

• Partnering with cross-functional teammates to define analytics and experimentation roadmaps, define KPIs, review results and business impact, and opportunity size future product initiatives; align analytics and research activities to inform decision-making and action
• Effectively communicate findings, results, and recommendations to leadership, product teams, and the company, tailoring the message to fit the needs of the audience you’re presenting to
• Help identify themes in analytics needs produce scalable solutions to help us make more informed decisions
• Lead efforts to roll out new practices or programs across the product organization to help us strengthen our analytics practice; these may include things such as data governance, experimentation and release strategy, and KPI definition
• Work closely with Finance team to empower financial models with product and business insights and trends
• Ensure data and insights are timely, trustworthy, and actionable to drive decisions across Calendly
• Represent the voice of the business goals and growth levers among cross-functional partners and stakeholders by highlighting product performance, retention drivers, user behaviors, and synthesize findings across multiple channels of data and customer feedback
• Apply quantitative methods to uncover insights (including, but not limited to experimentation, statistical analysis, cohort analysis, retention analysis, growth models, cluster analysis, and segmentation)
• Synthesize large behavioral data sets and partner with Product Insights Researchers to create a complete picture of the Calendly customer, their behaviors, and needs
• Create and maintain key dashboards in our BI platform and specify data integrations, tables/views, and/or gaps necessary to conduct robust cross-channel and cross-platform analysis

What do we need from you?

• At least 5+ years of experience in a product analytics, growth, strategy, decision science, or insights role.
• Previous experience at a SaaS company strongly preferred
• A track record of helping cross-functional teams identify and prioritize analytics initiatives and experimentation opportunities that will deliver high-quality, data-driven insights in a timely manner using the appropriate methodologies
• Experience working with large scale data
• Advanced SQL Skills
• Deep knowledge of A/B testing statistics
• A proven ability to learn new tools and technologies quickly
• Previous experience working with financial models and data strongly preferred
• An ability to translate complex topics and tools into easy to understand concepts to create scalable self serve analytics models and mentor more junior members of the team
• An ability to build relationships, be persuasive and influential within and across immediate working groups
• Comfortable with ambiguity in a rapidly growing and changing organization
• Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

What’s in it for you? 

Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. 

If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at recruiting@calendly.com. 

Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Hawaii, Montana, North Dakota, South Dakota, Nebraska, Iowa, West Virginia, and Rhode Island, you will not be eligible for employment. Note that all individual roles will specify location eligibility.

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Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection

The ranges listed below are the expected annual base salary for this role, subject to change.

Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity.

Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Quarterly Corporate Bonus program (or Sales incentive), equity awards, and competitive benefits.

Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows:

• Tier 1: San Francisco, CA, San Jose, CA, New York City, NY
• Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA.
• Tier 3: All other locations not in Tier 1 or Tier 2