Operations Manager (Bengaluru)

Job Description

OUR SOLUTION

At Demyst, we're transforming the way enterprises manage data, eliminating key challenges and driving significant improvements in business outcomes through data workflow automation. Due to growing demand, we're expanding our team and seeking talented individuals to help us scale.

As a member of our team, you'll play a crucial role in delivering innovative data solutions, tackling pressing data projects, and creating immediate value for our clients.

Demyst empowers enterprises to seamlessly configure data Sources, Destinations, and Transformations, both external and internal, into efficient workflows. Our user-friendly drag-and-drop interface is accessible to everyone across the enterprise, with advanced tools available for power users. We support thousands of external data integrations natively within our workflows, all hosted on a robust, single-tenanted platform designed for purpose.

THE CHALLENGE

As Demyst's Operations Manager, you will play a pivotal role in creating operational excellence across various domains, including HR, legal, risk and compliance, data operations, and business operations. 

Reporting directly to the Vice President of Operations, you will collaborate with key stakeholders to design, develop, and execute right-sized processes and procedures that position Demyst for scalability and capitalize on emerging opportunities.

While this is a fully-remote role, successful candidates are expected to be based to Bengaluru where Demyst is building its next hub. As you will be supporting our global operations, you will be expected to align your working hours to the US.

RESPONSIBILITIES

• Build and execute operational systems: develop and refine operational processes, identifying opportunities for improvement and implementing necessary revisions.
• Issue resolution: identify and track issues, remove barriers, and resolve medium-complexity problems involving stakeholders, escalating when necessary.
• Process improvement: identify trends and assess opportunities for process and execution improvement.
• Stakeholder communication and clarity: provide clarity to the team and stakeholders on various situations.
• Cross-functional collaboration: collaborate with all functions to ensure seamless business execution, reinforce positive morale, and uphold company values
• Metrics and reporting: oversee and report on weekly, monthly, quarterly, and annual metrics related to projects within your operational scope.
• Risk management and strategic solutions: anticipate and monitor operational and tactical risks, providing strategic solutions to mitigate them.
• Long-term planning and project management: contribute to long-term planning, manage project status reporting, and implement change control processes.
• Special projects and collaboration: work closely with the VP, Operations on special planning and departmental projects, ensuring seamless execution.

Requirements

• Bachelor’s degree in program management, business or public administration, social sciences, finance/accounting, or related fields.
• Minimum of four (4) years of recent project management experience.
• Strong business and commercial decision-making skills.
• Experience in process design and implementation.
• Ability to thrive in a dynamic, fast-paced environment while managing multiple priorities.
• Exceptional organizational skills and meticulous attention to detail.
• Excellent written and oral communication skills.

Benefits

• Operate at the forefront of the data management innoivation, and work with the largest industry players in an emerging field that is fueling growth and technological advancement globally
• Have an outsized impact in a rapidly growing team, offering real autonomy and responsibility for client outcomes
• Stretch yourself to help define and support something entirely new
• Distributed team and culture, with fully flexible working hours and location
• Collaborative, inclusive, and dynamic culture
• Generous benefits and compensation plans
• ESOP awards available for tenured staff
• Join an established, and scaling data technology business

Demyst is committed to creating a diverse, rewarding career environment and is proud to be an equal opportunity employer. We strongly encourage individuals from all walks of life to apply.