Finnish Customer Service for a Social Media Platform in Greece- Paid Relocation

Job Description

Embark on an exciting journey with Patrique Mercier Recruitment JP as a Finnish Customer Service Representative for a renowned social media platform, with the unique opportunity of paid relocation to the beautiful country of Greece! If you are passionate about social media and thrive in a customer-centric role, this is the perfect chance to combine your love for technology with your desire to help others. Work in a vibrant environment, assist Finnish-speaking users, and contribute to enhancing their online experience.

Responsibilities

• Provide high-quality customer service to Finnish-speaking clients via phone, email, and live chat, supporting them with their inquiries related to the social media platform.
• Efficiently troubleshoot and resolve user issues to ensure a seamless experience.
• Stay informed about the latest features and updates of the platform to provide accurate guidance to users.
• Document all interactions and feedback in the company’s CRM system for service optimization.
• Collaborate with team members to identify trends and suggest improvements for better service delivery.
• Participate in training sessions to continually enhance product knowledge and customer service skills.
• Foster a positive and engaging environment for users while promoting brand loyalty.

Requirements

• Fluent in Finnish, both written and spoken; proficiency in English is required.
• Strong communication and interpersonal skills, with a focus on customer satisfaction.
• Ability to work efficiently under pressure in a fast-paced setting.
• Strong analytical and problem-solving skills.
• Previous experience in customer service, especially in the technology or social media sector, is a plus.
• Familiarity with CRM systems and support tools.
• A proactive attitude, willingness to adapt, and eagerness to embrace a new cultural experience in Greece.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )