Grupo QuintoAndar | Senior Content Designer

Job Description

About QuintoAndar

QuintoAndar was born to do something very rewarding: open doors. We opened doors for technology to be part of living. And, through it, we simplify and reduce the bureaucracy of the experience of those looking for a new home. Thus, we became the most valuable proptech in Latin America, leading the real estate market in around six countries and more than 75 cities around the globe.

The first steps in the international market have been taken since we acquired Grupo Navent, which is ranked number 1 in Mexico (Inmuebles24), Argentina (Zonaprop), Peru (Adondevivir & Urbania) and Ecuador (Plusvalia) - among others. And most recently, we launched Benvi, our international brand in Mexico, which comes with our residential rental product and service.

We offer an end-to-end ecosystem to make life easier for those looking to rent or buy a home, sell a property and unlock a transaction. Think of zero paper or bureaucracy: everything happens on a single platform, with transparency and speed alongside incredible human support.

We are currently valued at over $5.1 billion (August 2021) and continue to grow 4x year over year, breaking records.

To make all this happen, we have more than 4,000 talented people, working with cutting-edge technology and best design practices to ensure a seamless experience throughout the sales and rental process, combined with smart financial products. Here you will work with the best professionals in the market, in an environment that breathes innovation, collaboration and high performance.

To learn more about our history, visit https://quintoandar.group/en/.

About Grupo QuintoAndar:

We are Grupo QuintoAndar, the largest real estate ecosystem in Latin America. Guided by a shared purpose of helping people love where they live, we have a diverse portfolio of brands and solutions that cover all stages of the journey of living. We develop technologies and innovations that transform and leverage the whole living experience.

About working at QuintoAndar:

• Possibility of learning;
• Opportunity to work in a team that seeks to use the best practices and tools in the market;
• Work in an informal environment with a horizontal structure;
• Being part of a team working on a high-impact project that affects the lives of thousands of people.

Location & Remote Work

Our technology team works on the "remote-first" model, which means we are working from home with the possibility of living anywhere in Brazil. We also have the option of using QuintoAndar's offices in São Paulo and Campinas or using partner coworking spaces, both up to twice a week.

Language

This job description is written in English because for that position you will need it for communications with coworkers and suppliers who are from worldwide, for tools and internal materials as well. // A descrição desta vaga está escrita em Inglês porque para esta posição é necessário para a comunicação com colegas e fornecedores, que são de diferentes países, além do uso de ferramentas e materiais internos.

Stages of the Selection Process

Our selection process currently lasts an average of 30-40 days, from application to completion of the assessment. Going through:

• Application & CV Screening
• Interview with Recruiter
• Tech Screening
• Interviews with Engineering Team
• Offer

About the role:

As a Senior Content Designer, you will shape the content strategy and user experience across the QuintoAndar platform, ensuring clarity, consistency, and effectiveness in communication. You’ll work on high-impact initiatives that directly influence the overall user experience, collaborating closely with cross-functional teams. This is a remote role, perfect for you if you are a seasoned content designer, known for your craft and ability to create compelling, user-centered messaging. You should excel in collaboration, be comfortable leading complex projects, and have a proven track record of delivering high-quality content experiences.

Responsibilities:

• You will be responsible for shaping the content strategy across multiple products, ensuring consistency, clarity, and user-centered messaging that enhances the overall experience.
• Lead the development of content guidelines, defining tone, voice, and messaging frameworks to maintain consistency across platforms and touchpoints.
• Collaborate with cross-functional teams, including product, design, and engineering, to create content that aligns with both user needs and business goals.
• Drive content design decisions through data-driven insights, user research, and continuous testing to ensure content is effective and impactful.
• Advocate for content design within the company, helping other teams understand the value of thoughtful, user-centered messaging in creating seamless experiences.
• Write clear, concise, and engaging copy for complex product features, ensuring it resonates with users and improves task completion.
• Collaborate in Content Ops initiatives, driving the optimization of content workflows and processes, identifying and implementing tools, systems, and practices that streamline content creation, review, and distribution across teams, ensuring efficiency and scalability.
• Stay up to date on the latest trends and best practices in content design, continually improving your craft and sharing insights with the team to elevate overall content quality.

Requirements

• Extensive experience in content design, UX writing, or a related field, with a strong portfolio showcasing your expertise in crafting user-centered, high-impact content.

• Proven track record of working in cross-functional teams, collaborating closely with product managers, designers, engineers, and researchers to create seamless and cohesive user experiences.
• Expertise in content strategy, with a deep understanding of how content influences user behavior and drives business outcomes.
• Strong ability to write clear, concise, and engaging copy for diverse product experiences, including UI text, onboarding flows, error messages, and transactional and help content.
• Experience with conducting user research, testing, and using data to inform content decisions, continuously improving messaging based on user feedback.
• Familiarity with content management systems (CMS), design systems, and collaboration tools, enabling efficient workflows and content delivery across teams.
• In-depth understanding of content accessibility standards, ensuring that all user-facing copy is inclusive and accessible to a diverse audience.
• Ability to develop and maintain content style guides, tone of voice, and messaging frameworks that ensure consistency.
• Experience in Content Ops, optimizing content workflows, and driving operational efficiencies through the use of tools, systems, and processes.
• Excellent communication and presentation skills, with the ability to articulate content design decisions and advocate for content strategy within the broader organization.
• Experience in projects using AI (desirable).
• Excellent English skills (verbal and written) are mandatory.

Important:

• Our selection process starts with the application! If you are truly interested in joining our team, make sure to put in extra effort at this stage. We review all candidates individually and provide feedback even to those who do not proceed in the process;
• All communication is done via email, so be attentive to our messages and whitelist the @quintoandar.com.br domain to prevent our emails from going to spam.

Benefits

• Competitive salary package;
• Bonus
• Meal allowance ("Flash benefícios");
• Health plan;
• Dental plan (optional);
• Life insurance;
• Daycare subsidy;
• Subsidy to sports practicing (Gympass).
• Extended maternity and paternity leave;
• Reserved room for breast-feeding*;
• Discount on our parking lot;*
• Language learning support;
• Free transfer from Vila Madalena and Fradique Coutinho stations to the office*;
• Free bike rack in our parking lot.*

• Diversity & Inclusion at QuintoAndar
  
• At QuintoAndar, we believe diversity of perspectives and experiences guarantee a differentiated work environment, based on respect and valuing differences. Feel free to declare the information on the registration form. If you are not comfortable answering them, just choose the option "I prefer not to respond". This information helps us create an increasingly inclusive environment and it is used only for this purpose, it is confidential, and it will not impact your performance throughout the hiring process
  
• Data Protection Policy
  The information you provide in the recruitment process form is confidential and stored in a secure environment. We have implemented technical and administrative measures to protect your data. To learn more about how we handle personal data, please visit our Privacy Policy.
  To exercise your rights regarding your personal data, such as access to data, confirmation of processing, correction of data, anonymization, blocking or deletion, and other rights with the QuintoAndar Group, please contact us through our Customer Service Channel.
  
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