Business Analyst

Job Description

TransferMate– a subsidiary of CluneTech – was established in 2010 when we began working with regulators around the world to secure licenses to operate as a global payment’s provider. With a global payments network covering 200+ countries and territories, TransferMate have established partnerships with some of the largest banks, fintechs and software providers in the world. The combination of our regulated network, award winning technology and strategic partnerships culminated in 2022 when the business achieved Unicorn status.

Our team is dedicated to delivering the best possible experience for our partners and their customers. We know that a happy team is one that performs at the highest level and our #OneTeam ethos encourages mutual support, respect, recognition, and rewards. In Ireland, we have been recognised as a Great Place to Work for 9 consecutive years, with 35 offices worldwide, we do business across 100+ countries on a daily basis.    

Due to continued expansion, we are looking for a Business Analyst to join our Process Re-Engineering team in Ireland.

As a Business Analyst, you will be responsible for the following:

• Data Management and Analysis: Extracting, transforming, and loading (ETL) data into various analysis tools, designing output reports, and developing SQL queries to support data analysis needs.
• System Modelling: Designing physical data models, user interfaces, and prototypes, as well as creating decision tables/trees and data flow diagrams to represent processes effectively.
• Master Data Development: Creating and maintaining master datasets to support other analysts, following the Software Development Lifecycle (SDLC).
• Process Engineering: Collaborating on process engineering initiatives where data plays a key role in digitalization and process optimization.
• Power BI Expertise: Designing and developing reports using Power BI, including Power BI Report Builder (SSRS).
• Power Automate Knowledge: Utilizing Power Automate to aid in report distribution and data enrichment.
• Interpersonal and Organizational Skills: Demonstrating strong communication, time management, and accuracy to ensure high-quality deliverables.
• Project Management: Managing multiple projects simultaneously, ensuring they meet quality standards and deadlines.
• Reporting and Decision Support: Providing periodic reports (daily, weekly, monthly) to Senior Operations Managers to support informed decision-making.
• Ad Hoc Analysis: Collecting and analyzing data for situational reporting, focusing on root cause analysis and identifying additional data sources where needed.
• Administrative Tasks: Completing general support and administrative duties as assigned.

Requirements

• Degree in finance, data analysis, or a related field.

• Proficiency with Power BI, including Power BI Report Builder and SSRS.
• Strong knowledge of MS Office products; familiarity with MS Online and Power Automate is beneficial.
• Excellent written and verbal communication abilities to convey insights and collaborate effectively with stakeholders.
• Strong analytical skills with a detail-oriented mindset.
• Ability to work effectively with highly technical teams.
• Capability to manage workloads under pressure and meet tight deadlines.

Benefits

• Healthcare plan

• Competitive pension
• Flex hours where you can work your 5 days across 4.5 days
• Flexible Working Policy with a combination of remote and office working
• Lifework days: ½ day each quarter to get your life work done
• 23 days annual leave + 2 CluneTech Holidays (Christmas Eve & Good Friday) plus additional days with length of service
• Paid leaves including IVF / pregnancy assistance, pregnancy loss, marriage, maternity and paternity leave
• Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year
• Death in Service Benefit
• Milestone Recognition Programme
• Compassionate Leave up to 4 weeks
• Compassionate Leave for pets
• Travel benefits including Cycle to Work & Circle K Fuel Card
• Professional & Personal Development
• Rewards & Recognition
• Employee Wellbeing Programme
• 24/7 Employee Assistance Programme
• Meeting Free Days – a specific no meeting day where we encourage no meetings so you (and your team) can focus on getting things done!

TransferMate is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We are committed to building and maintaining a culture which is free from discrimination and harassment and where all employees can bring their best selves to work.