French Speaking Customer Service for Automotive Industry - Remote in Greece

Job Description

Patrique Mercier Recruitment PT is thrilled to present an exciting opportunity for a French Speaking Customer Service Representative to join a dynamic team in the Automotive Industry, working remotely from Greece. This role is perfect for individuals who are passionate about customer service and the automotive field. You will be responsible for supporting French-speaking clients by providing them with expert assistance related to automotive products and services. If you have a proactive attitude and excellent communication skills, this position offers a fantastic chance to contribute to a renowned company in the automotive sector!

Key Responsibilities

• Provide outstanding customer support in French, addressing inquiries related to automotive products, services, and issues.
• Help customers navigate their concerns and provide timely solutions to enhance their experience.
• Document customer interactions meticulously and maintain accurate records for quality assurance.
• Collaborate with team members and other departments to escalate and resolve complex issues.
• Stay informed about automotive products, features, and industry trends to provide accurate assistance.
• Engage with customers across various communication channels, ensuring a professional and friendly demeanor.
• Participate in training sessions to enhance product knowledge and customer service skills.

Requirements

• Fluency in French and strong English communication skills, both written and spoken, are essential.
• Previous experience in customer service, preferably in the automotive or related industry, is advantageous.
• Strong problem-solving skills and a commitment to delivering high-quality service.
• Excellent communication skills, capable of engaging with diverse customer profiles.
• Ability to work independently in a remote setup while managing time effectively.
• Detail-oriented with strong organizational skills to handle customer inquiries accurately.
• A genuine interest in automotive products and technology is a plus; comprehensive training will be provided.

Benefits

• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
• Professional growth & development opportunities.
• Competitive performance bonuses.
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Referral Program: Bring your friends and receive great bonuses!
• Free Greek language courses.
• Work for a Great Place to Work-Certified Company.