Payroll & People Operations Specialist

Job Description

About the Opportunity:

The Payroll & People Ops Specialist is a key role within our People Experience (PX) team, responsible for ensuring the seamless delivery of payroll services, supporting PX operations, and managing global mobility processes for our growing and dynamic workforce. This role focuses on global payroll management, benefits administration, HR systems, employee records, global mobility, and employee inquiries while driving process improvements to enhance operational efficiency and employee satisfaction.

As the Payroll & People Ops Specialist, you will work closely with the PX team, as well as IT and Finance partners, to ensure alignment across functions. Based in Portugal, this role supports global operations and contributes to the development of scalable and innovative solutions to meet the needs of our expanding organization.

How You’ll Make an Impact:

Global Payroll Operations

• Execute and manage global payroll processes, ensuring compliance with local tax, labor, and regulatory requirements.
• Ensure payroll accuracy and timeliness across multiple regions (e.g., Portugal, UK, USA, Australia, Germany).
• Collaborate with regional teams to align payroll policies with local laws and regulations.

PX Operational Support

• Oversee benefits administration, employee records management, and HR systems to deliver efficient and effective PX services.
• Act as a point of contact for PX-related employee inquiries, ensuring accurate and timely resolutions.
• Respond to employee inquiries about benefits programs and resolve issues effectively

Global Mobility and Immigration Support

• Coordinate and support global mobility processes, including visa applications and relocation packages.
• Ensure employees relocating between regions are compliant with immigration regulations.
• Automate and streamline immigration documentation and tracking.
• Partners with the teams evolved  to align mobility strategies with organizational goals.

Process Optimization and Compliance

• Continuously improve payroll, benefits, and mobility workflows to enhance accuracy, timeliness, and compliance.
• Ensure all PX operations comply with regional and global regulations.

Collaboration Across Teams:

• Work closely with PX team members, Legal, IT, and Finance to streamline operational processes and maintain alignment with organizational objectives

You'll love This Role If You Have: 

• Knowledge of Global Payroll and Global HR Operations: Expertise in payroll processes and compliance across multiple regions, particularly the US and EMEA countries, including Portugal.
• Process Building and Scaling Expertise: A track record of designing, implementing, and optimizing payroll and people operations workflows and systems to support growth and scalability.
• Communication Skills: Strong written and verbal communication abilities, ensuring clarity and alignment across global teams.
• Capability to handle multiple projects in a fast-paced environment, prioritize effectively, and meet tight deadlines.
• Keen attention to detail and a commitment to accuracy and completeness in all operational processes.
• Ability to work collaboratively across an organization: you are a team player with well-developed interpersonal and communication skills
• Ability to protect confidential and proprietary information, setting professional boundaries as needed.

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