Job Description
Patrique Mercier Recruitment PT is a premier recruitment agency in Greece, specializing in connecting talented individuals with job opportunities that leverage their language skills. We are currently seeking a Slovak Speaking Airline Customer Service Specialist to join our dynamic team in Athens, with the option to work remotely within Greece. This role presents a wonderful chance for those who are dedicated to providing outstanding customer service in the airline industry. As a vital team member, you will assist Slovak-speaking customers with their travel inquiries and ensure a smooth and enjoyable experience during their journeys. If you excel in communication and are passionate about helping others, we would love to hear from you!
Responsibilities
- Deliver exceptional customer service to airline passengers in Slovak.
- Assist customers with questions regarding bookings, cancellations, and travel-related issues.
- Handle customer complaints and resolve issues efficiently.
- Provide customers with clear information on flight schedules, policies, and procedures.
- Keep organized records of customer interactions and ensure accurate documentation.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Stay informed about airline services and industry trends to offer the best assistance possible.
Requirements
- Fluency in Slovak is essential; proficiency in English is also required.
- Experience in customer service, ideally within the airline or travel sector.
- Strong communication and problem-solving skills.
- Ability to thrive in a fast-paced, remote working environment.
- Familiarity with airline booking systems and customer service software is advantageous.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
Benefits
# Fully Paid Relocation Package ( Flight, Transfer and Hotel )
# Monthly Salary
# 2 Extra Salaries Per Year
# Health Insurance
# Private Health Insurance
# Monthly Bonus
# And More....