Italian Speaking Banking Support Specialist - Athens (Remote in Greece)

Job Description

Patrique Mercier Recruitment is excited to offer a remote opportunity for an Italian Speaking Banking Support Specialist located in Athens, Greece. This position is perfect for individuals who are looking to kickstart their career in the banking industry while providing excellent customer service from the comfort of their home.

In this vital role, you will assist our Italian-speaking clients with their banking inquiries, ensuring they receive support and solutions in a timely manner. Your passion for helping others and strong communication skills will be crucial to your success in this position.

Key Responsibilities

• Provide exceptional customer support to Italian-speaking clients via phone and email regarding banking services.
• Assist customers with their inquiries related to account management, transactions, and product information.
• Effectively resolve customer complaints and inquiries while maintaining professionalism.
• Document customer interactions accurately and follow internal procedures.
• Collaborate with team members to enhance service and customer satisfaction.
• Stay updated on banking regulations and products to provide informed assistance to clients.

Requirements

• Fluency in Italian and English, both written and spoken.
• No prior experience required; comprehensive training will be provided.
• Strong verbal communication skills with a customer-oriented approach.
• Ability to manage inquiries calmly and professionally.
• Detail-oriented with strong organizational skills.
• Willingness to learn and adapt in a remote work environment.
• A collaborative team player who can also work independently.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel for the first 2 weeks )