Account Manager (Remote)

Job Description

Join Our Mission 

Learnlight is an EdTech company that believes in putting people first. We take every opportunity to do that with enthusiasm, initiative, and commitment. We find joy and deep satisfaction in delighting our clients, empowering our learners, and helping our team to excel in everything they do. 

Our mission is to help organizations develop human skills to understand, empathize, and connect effectively with others in the global workplace. We exist to close the gap between strategy and execution by building communication skills that make companies collaborate more effectively: language, cultural intelligence and interpersonal fluency. We do this through a combination of best-in-class trainers and a leading, AI-powered platform. Combined with a long-term, sustainable approach, we aim to safeguard our people, the communities we serve, and our planet. 

Your Career Opportunity

In this exciting new career opportunity, you’ll report to the Director, Global Mobility Partnerships and work remotely on a full-time basis.

As an Account Manager, you will play a key role in managing and growing strategic B2B client relationships. You will be responsible for driving commercial success by expanding client partnerships, identifying growth opportunities, and ensuring customers achieve long-term value from our solutions.

Objective

Drive sustainable account growth by increasing client engagement, expanding revenue opportunities, and ensuring strong retention through effective relationship management and strategic account planning.

You Will:

• Own and achieve sales targets by driving revenue growth through upselling, cross-selling, renewals, and new opportunities within existing client accounts.

• Develop and execute account strategies to grow key relationships, identify expansion opportunities, and strengthen long-term client partnerships.

• Manage sales pipelines, forecasting, and CRM activity while providing accurate reporting and insights to support business growth.

• Build trusted relationships with senior stakeholders, ensuring high levels of client satisfaction, loyalty, and successful contract renewals.
• Lead compelling sales presentations, negotiations, and commercial conversations to secure new business and expand existing accounts.

• Collaborate cross-functionally with Client Success, Marketing, Sales Operations, and Product teams to deliver exceptional client outcomes and drive team success.

What You'll Offer

• 5+ years of sales experience with a track record of achieving targets and building strong client relationships.

• Strong relationship-building, communication, negotiation, and presentation skills, with the ability to clearly articulate value propositions.

• A strategic and consultative approach to account management, including experience developing account plans and identifying growth opportunities.

• Excellent organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.

• Strong commercial awareness and understanding of market trends, customer needs, and business opportunities.
• Proficiency with CRM systems and sales tools, along with advanced English.

What We Offer

• Work-Life Balance: Benefit from our remote work from home culture. Enjoy generous paid time off including public and personal holidays and two company-wide days off per year to recharge.

• Learning & Development: Access to language learning, masterclasses and professional development opportunities with a culture of coaching and constructive feedback.

• Community Events: Make new friends and connect with colleagues at virtual wellbeing sessions, team-building activities and informal social clubs.
• Cultural Collaboration: Our Intercultural Assessment provides valuable insights to help you build collaboration across diverse cultures.

• Recommend a Friend: Earn a bonus by referring talented professionals to join Learnlight through our referral program (conditions apply).
• We are an Equal Opportunity Employer and are committed to fostering an inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic under applicable federal, state, or local law.

Ready to Join Us?

Our colleagues – also known as Learnlighters - live by our values of enthusiasm, initiative and commitment. We review applications regularly and interviews are being scheduled now, so we encourage you to apply as soon as possible. Learnlight is a global company, and we look for English communication skills for effective collaboration - please apply with your résumé in English.

The personal data you provide will be processed by Learnlight in order to manage your candidacy for the corporate selection processes that fit your profile. Under the legal conditions, you have the right to access, rectify and delete the data, to limit its processing, to oppose its processing and to its portability to our address (Calle de las Huertas 11, 28012 - Madrid) or to the email address privacy(at)learnlight.com. You can find more information in the Privacy Policy of our website https://www.learnlight.com/en/privacy-policy/

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