Senior Account Manager

Job Description

We are seeking an experienced Senior Account Manager to join a fast-growing, U.S.-based digital marketing organization. In this client-facing role, you will own strategic relationships, guide cross-functional teams, and ensure exceptional delivery across multiple client accounts. If you thrive in a fast-paced agency environment and enjoy turning marketing performance into meaningful business conversations, we'd love to hear from you.

Duties / Task to perform

• Serve as the primary point of contact for a portfolio of client accounts across multiple industries.
• Build and maintain trusted relationships with client stakeholders and internal teams.
• Lead performance reviews, strategic planning sessions, and client presentations.
• Manage day-to-day account communications and operational priorities.
• Coordinate internal specialists to ensure projects are delivered on time and meet client expectations.
• Monitor campaign performance across paid media, SEO, creative, web development, and digital marketing initiatives.
• Identify risks early and collaborate with delivery teams to implement effective solutions.
• Maintain accurate project documentation and account records using project management tools.
• Develop strategic account growth plans and review business opportunities with clients regularly.
• Identify opportunities for upselling and expanding client services to support long-term business growth.
• Represent the organization professionally in every client interaction.

Requirements

• 5+ years of experience in a client-facing role within a digital marketing or performance marketing agency.
• Proven experience managing multiple mid-to-large client accounts simultaneously.
• Strong understanding of Google Ads (Search, Display, Performance Max), Programmatic advertising (DV360), Paid Social (Meta, LinkedIn, etc.), SEO strategies.
• Perform creative development and basic marketing automation.
• Experience advising on web development and landing page optimization projects.
• Outstanding verbal and written communication skills.
• Strong strategic thinking and analytical abilities.
• Excellent organizational and project management skills.
• Ability to make sound decisions in a fast-paced environment.
• Collaborative mindset with a proactive, solution-oriented approach.
• Proficiency with Google Workspace, Microsoft Office, CRM platforms, and project management tools such as Monday.com, Asana, or HubSpot.
• Experience with performance creative strategy and creative testing frameworks.
• Familiarity with marketing automation platforms such as Klaviyo, HubSpot, or Mailchimp.
• Experience supporting clients in highly competitive or regulated industries such as e-commerce, legal services, or consumer products.

Schedule: Monday through Friday, 9:00 AM – 5:00 PM (GMT -5:00, Bogotá, Lima)

Benefits

• Fully remote work environment
• Stable, long-term collaboration
• Clear scope of responsibilities and structured workflows
• Training and onboarding support
• Opportunity to work with international teams
• Exposure to modern tools and professional processes
• Supportive and collaborative work culture
• Opportunity for skill development and career growth

📌 Before You Apply, Please Read:

At Freelance Latin America, we’re excited to connect you with meaningful remote opportunities. However, we want to be clear:

⏰ These are professional roles with set schedules defined by the client.

Consistent availability is expected. You will have a set work schedule determined by the client, and you are expected to be present during those hours.

🤝 You will be part of the client’s team.

You’ll follow their company guidelines, communication practices, and workflows, ensuring seamless collaboration.

📈 KPIs and goals matter.

Your performance will be measured to ensure alignment with client expectations and project objectives.

🧑‍🏫 Training may be required.

You might need to complete training to fully understand your role, tools, and client processes.

🎯 Commitment and responsibility are essential.

We work with clients who rely on your dedication to deliver consistent, high-quality results. This is key to building trust and long-term partnerships.

🚀 Ready to grow your career with us?

Apply only if you are ready to commit, learn, and take ownership of your role.