📍 Location: This is a fully remote position located in Colombia.
Contact
Maira Russo - Senior Talent Acquisition Partner
What you'll be doing:
• Define and evolve the technical architecture for Caseware’s AI platform, establishing architectural standards, contracts, and design principles that enable scalable, secure, reusable, and trustworthy AI capabilities across multiple teams. • Design, build, and operate AI systems powered by LLMs, retrieval pipelines, agentic workflows, and AI-enabled services, including multi-agent systems, agent execution runtimes, workflow orchestration, memory management, and human-inthe-loop AI capabilities. • Design and implement evaluation, governance, auditability, and traceability frameworks that ensure AI systems are measurable, explainable, compliant, and continuously improving. • Translate advances in AI into practical, maintainable platform capabilities that solve real customer problems. • Influence technical direction through architecture reviews, RFCs, design discussions, and hands-on collaboration. • Evaluate emerging AI technologies, models, frameworks, and cloud capabilities. • Lead proof-of-concepts that inform platform strategy and future investments. • Balance delivery speed, quality, maintainability, and long-term platform health when making technical decisions. • Drive reliability, observability, monitoring, alerting, and incident response practices across AI systems and platforms. • Ensure systems are resilient, scalable, cost-effective, and operationally efficient in production environments. • Partner closely with Product, QA, Security, Domain SMEs, and Engineering teams to deliver business value. • Act as a trusted technical leader, helping teams succeed through collaboration, influence, and shared ownership. • Mentor engineers across teams and contribute to raising overall engineering maturity.
What you'll bring:
• 8+ years of professional software engineering experience, with demonstrated impact beyond a single team • 2+ years building and operating production AI systems. • Proven experience designing distributed, SaaS, cloud-native, multi-tenant platforms at scale. • Proven experience designing distributed, SaaS, cloud-native, multi-tenant platforms at scale. • Experience implementing AI guardrails, governance controls, and safety mechanisms. • Strong understanding of AI system tradeoffs including latency, cost, accuracy, reliability, and scalability. • Extensive experience building and operating production systems on AWS. • Experience with Infrastructure as Code using CDK, CloudFormation, or Terraform. • Experience mentoring engineers and influencing architectural decisions across teams. • Strong English language communication and collaboration skills. • Comfortable operating in fast-moving environments with ambiguity and evolving requirements.
Nice to Have
• Experience operating systems in regulated or compliance-heavy domains. • Familiarity with accounting, auditing, or financial workflows.