Ecommerce Account Manager - Native Mandarin Speaking

Spreetail is seeking an Account Manager – Bilingual (English + Mandarin) to help China-based brands grow their U.S. e-commerce business! As a key partner at Spreetail, you'll support brands by managing fulfillment across multiple marketplaces, building strong client relationships, and identifying opportunities to drive long-term growth. If you're bilingual, customer-focused, and passionate about helping brands succeed in a fast-paced environment, this role is for you.

• Native Mandarin speaker with full fluency in English, able to communicate and translate seamlessly with Mandarin-speaking brands.
• Bachelor's degree in Business, Finance, Project Management, Client Services, or a related field.
• 3–5+ years of experience managing e-commerce clients, account management, customer success, or project management, preferably supporting brands importing from China.
• Experience managing client relationships in a fast-paced environment and communicating effectively with stakeholders across multiple levels of an organization.
• Strong organizational, problem-solving, written, verbal, and presentation skills, with the ability to manage multiple priorities and deliver results independently.