Norwegian Speaking Customer Service Agent For Miele - Work Remote In Greece

Job Description

Norwegian Speaking Customer Service Agent For Miele

About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, proudly connecting top-tier multilingual talent with world-class organisations across the continent. With a proven track record of placing thousands of professionals in rewarding careers abroad, we specialise in matching the right people with the right opportunities — wherever they may be. At Mercier Consultancy Group, we are committed to delivering an exceptional candidate experience from the very first point of contact all the way through to successful placement and beyond.

Job Overview

Mercier Consultancy Group is thrilled to present an outstanding opportunity for a Norwegian Speaking Customer Service Agent For Miele position in Greece — one of the most exciting Norwegian-speaking jobs currently available in the European market. In this role, you will serve as the primary point of contact for Norwegian-speaking customers of Miele, one of the world's most prestigious consumer electronics and premium home appliance brands, delivering expert guidance, technical support, and outstanding service experiences. This is a fully remote role based within Greece, offering you the perfect blend of professional growth in the consumer electronics industry and an enviable Mediterranean lifestyle.

Key Responsibilities

• Provide prompt, knowledgeable, and professional customer support to Norwegian-speaking clients regarding Miele's range of premium consumer electronics and home appliances via phone, email, and live chat channels.
• Assist customers with product enquiries, technical troubleshooting, and guidance on the operation of Miele's consumer electronics products, ensuring a seamless and satisfying customer journey.
• Accurately log and manage customer interactions, complaints, and resolutions within the company's CRM system, maintaining detailed and up-to-date records at all times.
• Collaborate closely with internal technical and product specialist teams to resolve complex consumer electronics-related issues efficiently and effectively.
• Guide customers through warranty claims, product registration processes, and after-sales support procedures in accordance with Miele's premium service standards.
• Proactively identify opportunities to enhance the customer experience and communicate feedback regarding recurring consumer electronics issues to the relevant departments.
• Stay continuously informed about Miele's latest consumer electronics innovations, product updates, and service policies to ensure advice given is always accurate and current.
• Meet and consistently exceed key performance indicators including customer satisfaction scores, first-contact resolution rates, and response time targets.

Requirements

• Native or fluent Norwegian language skills (both spoken and written) are absolutely essential for this role — this is a non-negotiable requirement.
• Valid EU passport is mandatory.
• A genuine passion for consumer electronics, technology, and premium home appliance brands, with the ability to communicate technical information clearly to a diverse customer base.
• Previous experience in customer service, technical support, or a related field within the consumer electronics or retail industry is highly desirable.
• Excellent communication and interpersonal skills, with a professional, empathetic, and solution-oriented approach to customer interactions.
• Comfortable working remotely with strong self-discipline, time management skills, and the ability to thrive in an independent work environment.
• Good working knowledge of English as a business communication language is an advantage.

Benefits

What We Offer

• Competitive Monthly Salary reflective of your skills and experience in the consumer electronics support field.
• Fully Paid Training programme to ensure you are fully equipped with the product knowledge and service skills required to excel in this role.
• Comprehensive Health Insurance coverage for your peace of mind.
• Fully Paid Relocation Package including return flight, airport transfer, and hotel accommodation to make your move to Greece as smooth and stress-free as possible.
• Monthly Performance Bonus rewarding your dedication and exceptional customer service results.
• 2 Extra Salaries Per Year in the form of a 13th and 14th salary — a significant and highly valued financial benefit.
• Ongoing professional development opportunities within a global leader in consumer electronics customer support.
• And Much More...

Life in Greece

Relocating to Greece means embracing one of the most breathtakingly beautiful and culturally rich destinations in the entire world. Greece boasts over 300 days of glorious sunshine per year, a coastline that stretches across thousands of kilometres of crystal-clear Mediterranean waters, and an ancient cultural heritage that continues to captivate and inspire. From the vibrant cosmopolitan energy of Athens to the serene beauty of the Greek islands, life in Greece offers an extraordinary quality of living that is simply unmatched — making it the ideal setting for professionals seeking both career excellence and personal fulfilment.

Greece is also celebrated for its legendary hospitality, world-renowned cuisine, and an exceptionally affordable cost of living that allows you to enjoy a truly premium lifestyle. Whether you are savouring fresh seafood by the sea, exploring ancient ruins, or building meaningful connections within Greece's welcoming international community, every day brings something remarkable. For Norwegian-speaking professionals pursuing jobs in Greece, this is a rare and exceptional opportunity to combine a rewarding career in the consumer electronics industry with the incomparable experience of living in one of Europe's most beloved countries. Greece is not just a destination — it is a lifestyle upgrade.

How to Apply

If you are a fluent Norwegian speaker ready to take the next exciting step in your career and are inspired by the prospect of representing one of the world's most iconic consumer electronics brands while enjoying the unparalleled lifestyle that Greece has to offer, we would love to hear from you. This Norwegian Speaking Customer Service Agent For Miele position in Greece is one of the most sought-after Norwegian-speaking jobs currently on the market, and places are filling quickly. Do not miss your opportunity — click Apply Now to submit your application today and a dedicated member of the Mercier Consultancy Group talent team will be in touch with you promptly. We look forward to welcoming you to this exceptional opportunity and to supporting you every step of the way on your journey to Greece.