Mercier Consultancy Group

Norwegian Customer Service for Luxury Retail (Remote) | Relocation to Greece

  • Mercier Consultancy Group
  • Remote Greece
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Job Description

Are you a Norwegian speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated Norwegian-speaking Solutions Consultant to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction.

If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free.

Key Responsibilities

  • Handle customer inquiries for Norwegian speaking customers.
  • Resolve complaints professionally to maintain high customer satisfaction.
  • Accurately document all customer interactions in the CRM system.
  • Collaborate with internal teams to improve product support and customer service processes.

Requirements

  • Native-level fluency in Norwegian (both written and spoken) is essential.
  • A minimum English proficiency of B2 is required.
  • Strong communication and problem-solving skills.
  • Comfortable using computers and willing to learn new software tools.
  • Ability to work in a team-oriented environment.
  • Willingness to relocate and live in Greece.

Benefits

  • Competitive Monthly Salary,
  • 2 Extra Salaries per year,
  • Monthly Performance Bonus,
  • Fully Paid Relocation Package,
  • Continuous support during and before your relocation to Greece,
  • Fully Paid Training,
  • Positive international environment,
  • Health Insurance,
  • And Much More!