Head of People

Job Description

We are seeking an experienced Head of People to lead and strengthen both Human Resources and Talent Acquisition Teams within a growing staffing and talent solutions environment. This strategic leadership role oversees the complete talent lifecycle, drives operational excellence, develops high-performing teams, and uses data-driven insights to support long-term business goals.

Duties / Task to perform

• Lead and mentor Talent Acquisition and HR teams, providing structure, guidance, and effective delegation.
• Oversee recruitment operations, including candidate pipeline management, shortlist reviews, sourcing strategy, and process optimization.
• Ensure a seamless talent lifecycle from candidate attraction and onboarding through ongoing freelancer or employee engagement.
• Develop strategies for conflict resolution, employee relations, and stakeholder support to maintain strong client and workforce relationships.
• Design and implement organizational well-being, retention, engagement, and professional development initiatives.
• Establish, track, and improve HR and recruitment KPIs, metrics, and reporting processes.
• Lead workforce planning, growth projections, and strategic people initiatives aligned with organizational objectives.
• Drive data quality and analytics projects to improve reporting accuracy and decision-making.
• Present performance reports, achievements, and strategic recommendations to executive leadership.
• Foster collaboration, accountability, and continuous improvement across the People function.

Requirements

• Proven experience leading and managing multidisciplinary HR and Talent Acquisition teams.
• Background in staffing agencies, recruitment firms, staff augmentation, or similar talent-focused industries.
• Strong leadership, delegation, coaching, and team development skills.
• Advanced experience with LinkedIn Recruiter, talent sourcing strategies, and Boolean search techniques.
• Hands-on knowledge of HR operations, employee relations, organizational development, and conflict resolution.
• Strong analytical mindset with experience managing KPIs, workforce metrics, reporting, and forecasting.
• Excellent stakeholder management and executive-level communication skills.
• Experience designing well-being, training, retention, and professional development programs.
• Advanced English proficiency (C1 level or higher).
• Ability to balance strategic planning with operational execution.

Schedule & availability: Monday through Friday, 8:00AM to 5:00PM EST

For candidates located in Maracaibo, Venezuela, during the first three months, you will need to work on-site at the Valle Frío office. After this period, your schedule will transition to a hybrid model, with two days in the office and three days working remotely each week.

Benefits

• Fully remote work environment
• Stable, long-term collaboration
• Clear scope of responsibilities and structured workflows
• Training and onboarding support
• Opportunity to work with international teams
• Exposure to modern tools and professional processes
• Supportive and collaborative work culture
• Opportunity for skill development and career growth

📌 Before You Apply, Please Read:

At Freelance Latin America, we’re excited to connect you with meaningful remote opportunities. However, we want to be clear:

⏰ These are professional roles with set schedules defined by the client.

Consistent availability is expected. You will have a set work schedule determined by the client, and you are expected to be present during those hours.

🤝 You will be part of the client’s team.

You’ll follow their company guidelines, communication practices, and workflows, ensuring seamless collaboration.

📈 KPIs and goals matter.

Your performance will be measured to ensure alignment with client expectations and project objectives.

🧑‍🏫 Training may be required.

You might need to complete training to fully understand your role, tools, and client processes.

🎯 Commitment and responsibility are essential.

We work with clients who rely on your dedication to deliver consistent, high-quality results. This is key to building trust and long-term partnerships.

🚀 Ready to grow your career with us?

Apply only if you are ready to commit, learn, and take ownership of your role.