IT Manager

Job Description

Position Overview

Ajaia is hiring an IT Manager to serve as the technical backbone of our AI-first operations. This role is designed for a "smart and excellent" leader who can architect internal infrastructure that is as innovative as the solutions we provide to clients. You will ensure our team has the cutting-edge tools, robust security, and automated workflows required to maintain peak efficiency.

Every role at Ajaia is AI-forward. We expect candidates to use AI in daily workflows across infrastructure monitoring, security auditing, automation scripting, and technical support. AI usage is a core execution requirement, not optional tooling.

Primary Responsibilities

• AI-Driven Infrastructure: Design and manage internal cloud environments and SaaS stacks optimized for AI development and deployment.
• Security & Compliance: Implement and oversee rigorous security protocols to protect Ajaia’s proprietary AI workflows and sensitive client data.
• Operational Excellence: Automate internal business solutions and CRM/CMS platforms to minimize manual overhead.
• AI Native Workflows: Use AI tools daily for network ideation, rapid troubleshooting, security variant creation, and QA support.
• Cross-Functional Partnership: Partner with engineering, strategy, and growth teams to ensure technical alignment with company milestones.
• Asset Management: Oversee the procurement and maintenance of hardware and software assets for a global, remote workforce.

Requirements

Job Requirements

• Experience: 3-7 years of experience in IT management, systems administration, or technical operations.
• AI Mastery: Demonstrated ability to use AI-native workflows as a daily execution standard to improve speed and quality.
• Technical Proficiency: Deep familiarity with cloud infrastructure (AWS/Azure/GCP), automated business solutions, and security frameworks.
• Smart & Adaptive: Proven ability to exercise high-level judgment in fast-paced, cross-functional startup environments.
• Communication: Excellent communication skills to translate complex technical requirements for non-technical leadership.
• Preferred: Familiarity with AI implementation engineering or software development to better support our technical teams.