Recruitment Support Specialist

Job Description

About the Company: 

Aidey is one of the fastest-growing BPO companies in the Philippines, providing businesses  of all sizes with an efficient way to manage their operations through flexible and cost effective outsourcing solutions. 

Different brands use Aidey’s diverse services which include: Customer Service, Technical  Service, Customer Success, and Back Office functions. Companies from the SaaS, e-commerce, hospitality, and services industries use Aidey’s services to streamline their  operations for peak efficiency and create flawless experiences for their customers. 

About the Position: 

As the Recruitment Support Specialist, you will play a key role in identifying, attracting, and engaging top talent to support our clients' hiring needs. You will manage candidates throughout the recruitment process, from initial outreach and screening through interview coordination and hiring recommendations. This role is ideal for someone who enjoys building relationships, evaluating talent, and helping growing organizations find exceptional people. 

Requirements

• Excellent English communication skills: verbal, written, and reading – MUST

• Previous experience in recruitment, talent acquisition, staffing, or a similar hiring-focused role – MUST
• Experience conducting candidate interviews and assessments – MUST
• Strong interpersonal and relationship-building skills
• Ability to evaluate candidate qualifications and cultural fit
• Strong organizational skills and attention to detail
• Experience using applicant tracking systems (ATS) and recruitment platforms
• Ability to manage multiple openings and candidate pipelines simultaneously
• Comfortable working independently in a fast-paced environment
• Experience recruiting for leadership, operations, customer support, or professional-level roles is a plus 

Responsibilities: 

• Source, identify, and engage qualified candidates through various recruitment channels
• Review resumes and applications to assess candidate qualifications
• Conduct initial screening interviews and evaluate candidate fit
• Coordinate and schedule interviews between candidates and hiring managers
• Maintain consistent communication with candidates throughout the recruitment process
• Document candidate feedback, interview notes, and recruitment activity within company systems
• Collaborate with hiring managers to understand role requirements and hiring priorities
• Track candidate progress and ensure timely movement through the recruitment process
• Present qualified candidates and hiring recommendations to stakeholders
• Support ongoing improvements to recruitment processes and candidate experience 

Benefits

• Fully remote, long-term opportunity
• Work directly with US-based teams
• Stable full-time schedule
• Clear processes and structured work
• Opportunity to grow into higher-level roles