E-commerce Marketing Manager - DTC | Shopify | Amazon - Europe Based

Job Description

About Us
Living in a Bubble (LIAB) is a fast-growing e-commerce brand specializing in premium campervan accessories. We operate in Australia and the United States across our DTC Shopify channels, serving a global community of van-lifers and adventurers with products that blend innovation, durability, and thoughtful design.

We are scaling fast, and the Marketing Manager role is critical to our next stage of growth.

The Role
We are hiring a hands-on, operational Marketing Manager to own and grow our DTC business across our Australian and US Shopify stores. This is a player-coach role — you will lead a small marketing team of four specialists while remaining deeply hands-on in strategy, diagnosis, creative briefing, reporting, and trading reviews. You will not run platform-level campaign builds (your media buyer owns that), but you must be fluent enough in the data and execution to coach, review, and step in when needed.

This role reports directly to Fernando, Co-founder of LIAB.

Exclusivity Requirement — Please Read Before Applying
This role requires exclusive full-time commitment to Living in a Bubble. Candidates currently running agencies, consulting practices, or serving outside clients should not apply. You will be required to sign an exclusivity and conflict-of-interest agreement as a condition of employment. We screen for this at every stage of the process and verify through references. Please do not apply if you are unable or unwilling to commit fully and exclusively to LIAB during agreed working hours.

The Team You Will Manage
You will lead a remote team of four marketing specialists, all based in the Philippines:

• Media Buyer — owns paid media execution across Meta, Google, and TikTok
• Content Creator — owns short-form content production, UGC, and creative output
• Marketing Coordinator — owns campaign coordination, email/SMS execution, and project management
• A fourth specialist is being hired alongside this role to round out the team

You will work closely with operations, logistics, and product teams across the broader business.

Key Responsibilities

Strategy & Performance Ownership

• Own the overall marketing P&L for AU and US Shopify
• Set and defend MER, CAC, blended ROAS, AOV, LTV, and revenue targets
• Diagnose performance issues across the funnel and direct the team's response
• Make data-driven decisions about budget allocation, channel mix, and growth priorities

Team Leadership (the "Coach")

• Manage and develop four direct reports with weekly 1:1s, clear KPIs, and performance reviews
• Set the team's weekly cadence: stand-ups, trading reviews, debriefs
• Brief the media buyer on budget guardrails, kill/scale rules, and creative testing priorities
• Brief the content creator on UGC angles, hooks, scenes, and deliverables
• Hold the team accountable to deadlines, KPIs, and quality standards

Hands-On Execution (the "Player")

• Personally write and review creative briefs, test plans, and trading reports
• Pull and interpret data across Shopify, GA4, Klaviyo, Meta Ads Manager, and Google Ads
• Lead CRO improvements on product pages, checkout flow, and the mobile experience
• Own product launch playbooks end-to-end — briefing, timing, channel sequencing, post-launch review
• Improve email and SMS lifecycle flows in Klaviyo for retention, AOV, and LTV
• Step into operational work during fires (creative fatigue, MER drops, stockouts, launches)

Reporting & Communication

• Deliver monthly reports to the founder team: MER trends, CAC/LTV trends, brand search volume, creative learnings, budget vs. plan, and key wins/losses
• Review and challenge the media buyer's weekly performance reports
• Communicate directly and proactively with the founder team

What You Will Be Measured On

• Revenue growth across AU and US Shopify
• Profitable scaling — MER, blended ROAS, CAC efficiency
• Brand search volume growth across branded, non-branded, and category-level demand
• Team performance and development — KPIs hit, output quality, retention

Requirements

• 4+ years as a Marketing Manager (or equivalent) in a DTC e-commerce environment selling physical products
• Hands-on Shopify or Shopify Plus experience (non-negotiable)
• Direct experience marketing to the US market (Australia experience is a strong plus)
• Proven in-house team management — full-time employees, not just freelancers or agencies
• Comfortable managing a small team (3–6 people) while remaining hands-on
• Fluent in Shopify, GA4, Klaviyo, Meta Ads Manager, and Google Ads at the read/interpret/coach level
• Strong understanding of MER, blended ROAS, CAC, LTV, AOV, and contribution profit
• Experience with email/SMS lifecycle marketing, CRO, and creative testing systems
• Excellent written and spoken English
• What We Are Not Looking For
• Pure media buyers (we already have one — we need their manager)
• Agency owners or consultants looking to add LIAB as another client
• Strategy-only managers who don't roll up their sleeves
• Marketplace specialists (Amazon, Shopee, Lazada, TikTok Shop) without strong Shopify DTC experience
• Service, SaaS, or B2B marketers without physical product DTC experience
• Candidates who require constant direction or struggle with shifting priorities

Benefits

• Working Arrangement
• Full-time, remote
• AEST working hours (Brisbane time), approximately 9am–5pm
• Direct overlap with the Philippines-based team
• Compensation & Benefits
• Salary dependent on experience
• The following benefits will apply after passing the 6-month probation period:
• Bi-annual bonus
• Paid leave and annual Paid Vacation leave
• Performance Bonus
• Direct ownership of marketing strategy across two growing markets
• Work with a passionate, fast-moving team building a category leader in the vanlife space
• Our Culture
  LIAB is a remote, founder-led, builder culture. We value:
• Radical transparency and direct feedback
• Action orientation and ownership
• Comfort with shifting priorities every 2–3 months
• Big-picture thinking paired with organized execution
• Builders, not waiters
• If this sounds like the environment you thrive in, we want to hear from you.