Senior Consultant - Business Analyst

Job Description

Civiteq is a specialist consultancy working at the intersection of technology, change and public services. We support organisations delivering complex digital transformation programmes, including major ERP implementations. We help them to design, deliver and embed change that genuinely works for people.

We’re known for our collaborative culture, deep subject‑matter expertise and practical, people‑centred approach to delivery.

We’re looking for a Senior Consultant - Business Analyst to join our dynamic team. This is an exciting opportunity to work on transformative projects, collaborate with forward-thinking clients, and shape the future of business operations.

As a Senior Consultant - Business Analyst for Civiteq, you will play a pivotal role in helping clients transform their business operations and achieve strategic objectives. You will work closely with clients to understand their challenges, define requirements, and ensure successful delivery of transformation initiatives.  This role demands strong analytical skills, stakeholder engagement, and the ability to turn complex user and business needs into practical, deliverable solutions. 

Requirements

Client Delivery

• Act as a trusted SME, leading or supporting end-to-end delivery across projects and workstreams, including stakeholder engagement and programme governance
• Provide expert advice and practical solutions to meet client needs and support successful change adoption
• Build strong client relationships and identify follow-on opportunities, working with Delivery Leads to progress them

Operations & Governance

• Deliver within agreed scope and timelines, ensuring accurate time recording to support billing
• Contribute to business priorities while role modelling Civiteq’s ways of working and standards

Relationships

• Contribute to a high-performing team, maintaining strong relationships with clients, partners, and suppliers
• Support the development of methodologies, toolkits, and thought leadership, and lead or mentor others where required

Key Stakeholders

• Work closely with senior client stakeholders, programme teams, partners, and internal SMEs to ensure aligned delivery

Consulting Skills & Experience

Consulting Skills

• Analyse business needs and design practical, fit-for-purpose solutions aligned to client objectives
• Lead or support workshops, process improvements, and solution design activities
• Manage workstreams using agile or waterfall methodologies, including risks, issues, and dependencies
• Adapt consulting approaches to client needs and communicate clearly with senior stakeholders

Functional Specialism: Business Analyst 

This gives an indication of the role responsibilities, it is not exhaustive, and you may be asked to undertake other work in your role as a Business Analyst. 

• Engage with client stakeholders to elicit, analyse, and document new and changing business requirements and opportunities. 

• Map current-state and propose future-state based on discovery analysis and identified gaps. 

• Translate business needs into functional specifications and solution designs. 

• Support digital transformation and change projects, including ERP, CRM, and other applicable systems. 

• Support the development of Digital and data strategies, maturity assessments and action plans. 

• Support development of options appraisals, business cases, and Target Operating model for transformational change. 

• Conduct data analysis to inform decision-making, service design and validate business cases. 

• Facilitate workshops, interviews, and requirement-gathering sessions. 

• Collaborate with functional and digital/ technical teams to ensure solutions align with client objectives. 

• Prepare high-quality reports, presentations, and recommendations for a range of stakeholders. 

• Maintain clear documentation, including process maps, requirement traceability, and reporting dashboards. 

• Identify and implement benefits management approaches. 

• Additional Skills 

• Strong team working skills, must be able to work as part of a multi-disciplinary team.  

• Excellent communication and interpersonal skills. 

• Able to demonstrate strong problem-solving abilities. 

• Proficiency in change management methodologies and tools

Benefits

You’ll be part of a collaborative, high-performing team where your work makes a real impact. We offer:

• Salary: £45,000 – £60,000 per annum (depending on experience). We are committed to offering salaries that are fair, competitive and aligned to experience and capability.
• This role is fully remote, but there will be a requirement to travel to client sites. We aim to balance flexibility with meaningful in‑person engagement.

• A flexible, hybrid working model
• Opportunities to shape how we grow and win work
• A supportive culture that values innovation, integrity, and excellence
• Contributory Pension – employer contribution of 5%, if the employee contributes 3%
• Colleague bonus scheme – passed on company profitability and achievement of individual objectives
• Access to Yu Life
• Private Medical with BUPA
• Health Cash Plan
• Dental Cash plan
• Life Assurance * 3
• Holidays starting at 25 days but increase with length of service
• Holiday purchase scheme
• Car Salary sacrifice scheme (once passed probation)
• An individual learning budget, enabling you to own your development for each financial year.

𝑁𝑜𝑡𝑒 𝑡𝑜 𝑎𝑔𝑒𝑛𝑐𝑖𝑒𝑠: We 𝑡𝑟𝑢𝑙𝑦 𝑎𝑝𝑝𝑟𝑒𝑐𝑖𝑎𝑡𝑒 𝑦𝑜𝑢𝑟 𝑖𝑛𝑡𝑒𝑟𝑒𝑠𝑡 𝑎𝑛𝑑 𝑜𝑢𝑡𝑟𝑒𝑎𝑐ℎ, 𝑏𝑢𝑡 𝑤𝑒 𝑤𝑜𝑛’𝑡 𝑏𝑒 𝑒𝑛𝑔𝑎𝑔𝑖𝑛𝑔 𝑒𝑥𝑡𝑒𝑟𝑛𝑎𝑙 𝑠𝑢𝑝𝑝𝑜𝑟𝑡 𝑓𝑜𝑟 𝑡ℎ𝑖𝑠 𝑟𝑜𝑙𝑒 𝑎𝑡 𝑡ℎ𝑖𝑠 𝑠𝑡𝑎𝑔𝑒.