Account Manager

Job Description

About Compound Growth Marketing (CGM)

Compound Growth Marketing (CGM) is a marketing consultancy built to help ambitious B2B SaaS and technology companies scale to $100M+ in revenue by building sustainable, repeatable demand generation systems.

We help clients grow by designing and optimizing a Predictable Demand System™, focused on three compounding drivers of growth:

• Deal Volume
• Deal Process
• Actionable Insights

Our work spans go-to-market strategy, paid acquisition, demand capture (SEO & AI-optimized content), funnel automation, and advanced analytics. We partner closely with our clients' revenue, marketing, and operations teams to drive measurable outcomes — not just activity.

As we continue to grow, we are building out a pod-based client delivery model and looking for Account Managers to serve as the relationship anchor for a portfolio of high-growth B2B technology clients.

About the Role

The Account Manager is the primary relationship owner for an assigned book of clients. You are the trusted advisor, the strategic point of contact, and the connective tissue between the client's leadership team and CGM's delivery capabilities.

This is not a project coordination role. Your job is to understand each client's business deeply enough to hold them accountable to their own goals — and to ensure CGM's work is always connected to the outcomes that matter at the executive level.

You will own a book of (roughly) 6–10 clients with a mandate to keep the relationships you have, grow the engagements with potential, and ensure leadership is never surprised. Every activity — quarterly business reviews, monthly adjustment calls, account plans, escalations — serves one of those three outcomes.

This is an ideal role for someone who:

• Leads with business acumen and executive presence, not channel expertise
• Is comfortable facilitating strategic conversations with VPs and C-suite leaders
• Thrives in a cross-functional environment where they coordinate specialists rather than do the work themselves
• Is genuinely curious about client businesses and motivated by their growth — not just their satisfaction

What You Do

Client Ownership & Relationship Leadership

• Serve as the relationship owner for an assigned portfolio of B2B technology clients
• Build and maintain direct relationships with VP and C-suite stakeholders, establishing CGM as a trusted strategic partner — not a vendor
• Lead quarterly business reviews focused on forward-looking alignment, growth planning, and mutual accountability — not backward-looking performance recaps
• Facilitate monthly adjustment calls that surface emerging risks, reinforce the strategic plan, and maintain executive-level engagement
• Run client onboarding through a formal alignment session on day one, establishing business goals, stakeholders, risks, and opportunities before any execution begins
• Deliver proactive communication cadences that eliminate reactive escalations and prevent clients from ever being surprised

Account Planning & Health Management

• Create and maintain both an internal account plan and a client-facing roadmap co-created with decision-makers
• Actively track account health using factual, objective indicators related to stakeholder access, campaign performance, and planning alignment
• Identify and escalate churn risk early with documented signals, revenue at risk estimates, and mitigation plans
• Report portfolio health and revenue forecasts to the VP of Client Services on a consistent cadence
• Manage contact strategy across each client's org, building person-to-person relationships at every level, not just the primary point of contact

Book Growth & Expansion

• Conduct continuous business discovery to surface client priorities, organizational changes, and unmet needs beyond the current engagement scope
• Identify organic expansion opportunities and action those when the timing and fit are right
• Grow Revenue Under Management across the portfolio by deepening strategic alignment and connecting client business goals to CGM's full range of capabilities
• Accurately forecast and act against client retention, including flagging accounts where retention concern exists

Cross-Functional Pod Leadership

• Serve as the client-facing anchor of a multi-member client services pod
• Route tactical execution to the correct delivery team via the project manager, and performance direction to the Strategist, activating these and other specialist team members with the client when appropriate
• Collaborate with Paid Media, Demand Capture, and GTM Engineering teams to ensure delivery is consistently tied to client business outcomes
• Manage the transition from sales to client services, re-validating discovery and establishing strategic alignment from day one

Requirements

• 4+ years of experience in a marketing agency environment
• Documented experience owning client relationships across multiple seniority levels, including VP and C-suite stakeholders
• Experience coordinating work across cross-functional teams with multiple specialties
• Demonstrable AI tool fluency, represented as active, working knowledge of tools such as Claude, Google AI Studio, or comparable AI platforms used in a professional context
• Strong written and verbal communication skills with the ability to translate complex performance data into clear executive-level insights and recommendations
• Business acumen and executive presence — you can lead a strategic conversation without a slide deck and hold your own in a room with senior buyers

Nice-to-Have

• Prior experience working with B2B technology companies, in-house or agency-side
• Working knowledge of Paid Media, CRM systems, or SEO/AEO
• Experience working against a revenue managed or quota-based performance target
• Familiarity with tools such as Slack or Microsoft Teams, Asana, ClickUp, or Monday.com, HubSpot, and Google Workspace

Benefits

• Salary Range: $80,000–$115,000 base (based on experience), plus performance bonus
• Comprehensive health, dental, and vision coverage
• Fully remote work environment
• Flexible work schedules
• Unlimited PTO and sick leave
• 401(k) with company match
• Parental leave
• Home office / work-from-home stipend