CTO (Chief Technology Officer)

Job Description

About ASMALLWORLD

ASMALLWORLD (SIX: ASWN) is a Swiss-listed luxury travel and lifestyle membership company with over 120,000 members globally. We connect a curated community of discerning travellers with exclusive benefits, private experiences, and world-class concierge services. We're in an active growth phase — membership up 38% in 2025 — and are building the technology infrastructure to match.

The Role

We're looking for a commercially minded, hands-on CTO to own the tech vision and delivery for ASMALLWORLD. This is a senior leadership role reporting directly to the CEO, with full responsibility for product engineering, infrastructure, and the product roadmap.

You'll be joining at a pivotal moment: we've recently restructured the technology organisation and are investing in a modern, leaner stack. The priorities are clear - CRM activation, personalisation at scale, and building the backend infrastructure that enables and continues to accelerate the growth in our membership and travel businesses.

This is a role for a strategic thinker, a visionary, but also someone who relishes rolling up their sleeves to quickly build and test the next innovation to delight our members and drive our business forward.

Requirements

What You'll Own

• Tech strategy and roadmap, aligned to commercial priorities.
• End-to-end engineering planning, and delivery: product, platform, and infrastructure.
• CRM and marketing technology stack (both internal and third party platforms).
• Data architecture, member, and business analytics capabilities.
• Vendor and partner management, including third-party integrations (hotel and airline loyalty programmes, financial institutions and other partners).
• Hiring and development of a small, high-performing engineering team.
• Security, compliance, and data governance (within the Swiss and EU regulatory context).

What We're Looking For

• Proven experience as a CTO or senior engineering leader in a consumer-facing digital business, ideally in travel, luxury, or memberships/subscriptions.
• At least 6+ years experience leading high performing tech teams.
• Strong full-stack technical foundation - you can write and review code, make architecture decisions, and hold engineers accountable.
• Experience owning CRM or marketing technology systems, both proprietary and third party (ideally Salesforce).
• Commercial acumen - you understand the importance of the customer journey (both digital and digitally-enabled), sales and marketing conversion funnels, and can connect technical decisions to business outcomes and quickly test and iterate solutions.

• Proven experience identifying and delivering AI and automation projects delivering transformational business change. 

• Comfortable in a lean, high-ownership, fast-paced environment.
• High level of integrity and humility.
• Experience with and passion for collaborating with, influencing, and learning from peers.
• Fluent in English; German is a plus.

Benefits

What we offer

• A competitive compensation package and flexible/hybrid working (candidate location dependent).
• Beyond the numbers, you'll join a team that is genuinely passionate about luxury travel and enjoys a range of travel benefits and exclusive perks (from 50% off rates at ~1,000 hotels around the world, to car rental upgrades, and beyond).
• The chance to own the tech vision driving ASMALLWORLD's next chapter of growth.