Dutch Speaking Customer Support For Booking.com - Paid Relocation To Athens

Job Description

We are hiring Dutch Speaking Customer Support Representatives for a prestigious client, Booking.com. This role offers the unique opportunity of paid relocation to Athens, Greece. If you are fluent in Dutch and passionate about providing exceptional customer service in the travel industry, this position is perfect for you.

Key Responsibilities

• Deliver high-quality customer support to Dutch-speaking Booking.com clients through calls, emails, and chat.
• Assist customers with booking inquiries, modifications, cancellations, and any other travel-related concerns.
• Resolve customer issues promptly and professionally to ensure a positive experience.
• Maintain accurate records of customer interactions in the CRM system.
• Collaborate with internal teams to provide timely solutions and enhance overall service quality.
• Stay informed about Booking.com's services, policies, and promotions to advise customers effectively.

Requirements

• Fluency in Dutch (both written and spoken) is essential; English language skills are advantageous.
• Experience in customer service, preferably in the travel or hospitality industry, is a plus.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and customer-oriented mindset.
• Willingness to relocate to Athens with paid relocation support.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Familiarity with CRM and customer support tools preferred.

Benefits

• Competitive Monthly Salary

• Relocation Package
• Airport Pick-Up

• Fully Paid Training

• Health Insurance
• Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece

• And Much More...