Ttec Digital

Senior Business Data Analyst

  • Ttec Digital
  • Remote Philippines
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Job Description

The Senior Business Data Analyst partners with business and technical teams to deliver data-driven solutions that support strategic decision-making. This role leads analytics initiatives end-to-end—translating business needs into actionable insights, ensuring high-quality data delivery, and driving measurable business outcomes.


What You'll Be Doing
  • Perform end-to-end data extraction, transformation, and loading (ETL/ELT) to prepare data for analytics and reporting

  • Provide data engineering services and write code to automate data pipelines

  • Develop insights, dashboards, and reporting to support decision-making

  • Create data collection frameworks for structured and unstructured data

  • Use advanced mathematical, statistical, and computer science concepts to build predictive and prescriptive algorithms using big data

  • Ensure data quality, validation, and governance standards are met

  • Verify model and algorithm effectiveness based on real-world results

  • Communicate insights clearly to business and executive stakeholders


  • Data Governance & Quality
  • Ensure data accuracy, consistency, and completeness across systems through validation and reconciliation processes

  • Define and document data definitions, metrics, and lineage to support trusted reporting

  • Partner with data engineering teams to enforce data governance standards within pipelines and platforms

  • Support data quality monitoring, issue identification, and root cause resolution

  • Maintain documentation of data requirements, transformations, and business rules

  • Ensure compliance with organizational and regulatory data standards


  • What You'll Bring to the Role:
  • 5+ years in business/data analytics or related roles

  • Proven experience delivering analytics solutions in cross-functional environments

  • Experience working with both business stakeholders and technical teams

  • Strong stakeholder management and requirements gathering experience

  • Experience leading analytics delivery in Agile environments (Scrum, Jira, Confluence)

  • Ability to communicate complex insights to technical and non-technical audiences

  • Advanced SQL skills for data analysis and validation

  • Exposure to cloud platforms (Azure, AWS, GCP)

  • Experience with Databricks or modern data platforms

  • Familiarity with data modeling and data pipelines

  • Experience with BI tools (Power BI, Tableau)

  • Understanding of data governance principles (data quality, lineage, metadata, auditability)

  • Strong problem-solving and data analysis capabilities

  • Experience with data validation, testing, and quality assurance

  • Ability to work with large, complex datasets


  • Nice to Have:
  • Experience in regulated industries (healthcare, finance, etc.)