Digital Account Manager | Remote | LATAM Only | 80008

Job Description

About Us

At Remote Talent LATAM, we connect exceptional LATAM professionals with growing U.S.-based companies looking to build high-performing remote teams. We specialize in matching top talent with organizations that value excellence, ownership, and long-term growth.

About the Client

Our client is a fast-growing U.S.-based digital marketing agency that helps service-based businesses grow through performance-driven marketing strategies. Their work combines digital advertising, SEO, website strategy, analytics, and modern AI-powered workflows to deliver measurable business results.

They operate within a collaborative, systems-driven environment focused on operational excellence, client retention, and delivering an exceptional client experience.

About the Role

We are seeking an experienced Marketing Advisor to manage a portfolio of client accounts within a dynamic digital marketing agency.

This is a client-facing position centered on relationship management, strategic communication, and performance oversight. You will act as the primary point of contact for assigned accounts, ensuring clients remain informed, supported, and confident in the progress of their marketing initiatives.

You’ll work closely with internal specialists and project managers to monitor account performance, communicate results clearly, identify potential risks early, and maintain strong client satisfaction.

This role is ideal for a seasoned agency professional who thrives in fast-paced environments, communicates exceptionally well, and can confidently translate marketing performance into clear business value for clients.

Requirements

• 8–9+ years of experience in digital marketing, account management, client success, or related client-facing roles
• Previous experience working within a digital marketing agency (required)
• Excellent verbal and written English with strong professional communication skills
• Proven experience managing multiple client relationships simultaneously
• Strong understanding of digital marketing fundamentals, including paid media, SEO, content marketing, website analytics, and conversion tracking
• Ability to interpret campaign performance and communicate insights through clear, ROI-focused business storytelling
• Strong meeting facilitation and client presentation skills
• Experience working within structured workflows, SOPs, and operational processes
• Hands-on experience using AI tools such as ChatGPT, Claude, or similar in day-to-day marketing workflows
• Excellent organizational skills with strong responsiveness and attention to detail
• Ability to proactively identify issues, communicate solutions, and escalate appropriately
• Availability to work aligned with U.S. Eastern business hours

Nice to Have

• Experience with HubSpot or Pipedrive
• Familiarity with ClickUp or similar project management systems
• Experience with Google Analytics and reporting dashboards
• Familiarity with call tracking platforms such as CallRail
• Experience presenting marketing performance through ROI/business storytelling
• Experience supporting client retention, referral generation, or churn prevention initiatives

What Success Looks Like

• Take ownership of your assigned client accounts with confidence and professionalism
• Build trust through proactive, timely, and thoughtful communication
• Lead well-prepared client meetings and performance conversations
• Deliver clear, accurate reporting insights tied to business outcomes
• Identify potential risks early and act before issues escalate
• Become fully proficient in internal systems, reporting processes, and workflows
• Collaborate effectively across internal teams to ensure smooth account execution
• Contribute to client retention, account satisfaction, and long-term relationship growth

Benefits

• Compensation: $2,800/monthly (USD)
• Full-time remote position
• 8-hour workdays, totaling approximately 40 hours per week
• Schedule aligned with U.S. Eastern business hours
• Monday–Thursday: 8:00 AM – 5:00 PM EST
• Friday: 8:00 AM – 12:00 PM EST
• Performance-based bonus opportunities tied to client retention, successful referrals, and overall company performance
• Clear growth path with increasing account complexity

Eligibility Criteria:

This position is only open to candidates residing in Latin American (LATAM) countries, such as:                 

 Applications from candidates outside LATAM (including the U.S. and other regions) will not be considered.
 Resumes must be submitted in English.
 Applications that do not meet these criteria will be automatically rejected.