Greek Speaking Player Support Specialist for Riot Games Account - Work In Sofia

Job Description

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Greek Speaking Player Support Specialist for Riot Games accounts, based in Sofia, Bulgaria. This role is perfect for passionate gamers who are committed to delivering exceptional support to the Greek-speaking player community. You will act as the primary liaison for players, addressing their questions and concerns to ensure a top-tier gaming experience.

Key Responsibilities

• Provide high-quality support to Greek-speaking players through various communication channels, including email and chat.
• Assist players with account management, technical issues, and gameplay-related inquiries.
• Resolve player concerns efficiently while maintaining customer satisfaction.
• Accurately document player interactions to improve support processes.
• Collaborate with internal teams to relay player feedback and enhance the overall gaming experience.
• Stay updated on Riot Games' titles and industry trends to provide informed assistance.

Requirements

• Fluency in Greek (oral and written) is required; proficiency in English is a plus.
• Previous experience in customer or player support roles is advantageous.
• Strong understanding of gaming culture and familiarity with Riot Games titles.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to troubleshoot technical issues and provide effective solutions.
• Willingness to work in Sofia, Bulgaria.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. 1500 Euro Signing Bonus
5. Fully Paid Training
6. Health Insurance
7. And Much More ...