Operations & Project Management Associate

Job Description

Work From Anywhere in LATAM or the Philippines

Work Schedule: Mountain Time (MT) | Monday–Friday, 8:00 AM – 5:00 PM MT (~90% overlap), with light flex on start/end times

Compensation Range: $2,000 – $2,500 USD/month based on experience

About the Client + Role

A US-based fractional consulting firm operating across the consumer packaged goods (CPG) space is hiring an Operations & Project Management Associate to convert call-driven action items into structured, owned, deadline-bound work — and give the founding partners their evenings and weekends back.

The firm is a small, three-person team whose founding partners embed deeply with their clients as fractional executives — spending the bulk of every workday in back-to-back client calls. The day-to-day capture, routing, and follow-through of client commitments has become the binding constraint on growth, quality, and partner capacity.

This role owns project management out of client meetings end-to-end: capturing 15–30 to-dos per call, routing them with clear ownership in Asana, and managing each item through completion. It also covers internal billing and client payment tracking, recurring admin execution, and lower-complexity client-facing written communication drafted in the partner's voice. Success means the partners' working hours measurably decrease and the post-call cycle runs without prompting.

Requirements

Must-Have

• 3+ years of professional experience in operations, project management, founder's associate, chief of staff, or operator-style roles, with at least one role at a 2–50 person company
• C1+ English proficiency (CEFR) for written and verbal communication with US-based clients on video, phone, and in writing
• Demonstrated working-level fluency with ChatGPT and/or Claude, with a verifiable use case of using AI tools to draft, review, or unblock work in a recent role
• Hands-on proficiency with Asana (or a direct equivalent: ClickUp, Monday, Trello) and Microsoft Office Suite, including working knowledge of Excel and Outlook
• Direct prior working exposure to a US-based principal, partner, founder, or executive — with documented client-facing written communication on their behalf
• Demonstrated end-to-end ownership of at least one workflow (e.g., billing cycle, SOP rollout, follow-up system, reporting dashboard) — not assigned-task execution only
• Commitment to a 9-hour daily window inside 8:00 AM – 5:00 PM Mountain Time, Monday–Friday

Nice-to-Have

• Direct experience in consumer packaged goods (CPG), consumer goods, brand, or retail
• Advanced Excel: clean, reusable models, dashboards, and structured reporting beyond basic spreadsheet work
• Advanced AI workflows: agent workflows or light coding inside AI tools (e.g., custom GPTs, prompt chains, automations)
• Experience with time-tracking tools (e.g., Clockify, Harvest, Toggl) used for client-bucket reporting
• Background in fractional consulting, boutique advisory, or professional services firms (2–20 people)

Benefits

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we're building for:

Watch here: https://www.loom.com/share/863b8e426e6d48309aa8f4ea4c1c94cd

Ready to Join Us?

If this role aligns with your skills and goals, apply now to take the next step in your journey with Pearl.