Product Manager, Billing

Job Description

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.

Job overview:

Omada is at the forefront of virtual-first care, specializing in weight health, diabetes, hypertension, and musculoskeletal issues. As a Product Manager, Billing, you will own a critical part of Omada’s platform that directly enables revenue generation and operational scalability through AI-driven product development.

This role sits at the intersection of product, finance, and operations. You will lead the evolution of our billing systems to support increasingly complex products, pricing models, and customer contracts, while improving accuracy, operational efficiency, and scalability. Collaborating with revenue cycle, accounting, engineering, commercial and operational teams, you will gain a deep understanding of the diverse needs and motivations of Omada’s customer segments. You will use AI and machine learning to deliver solutions in new and innovative ways.

You will own:

• The end-to-end billing platform, including claims generation, invoicing, and internal tooling for revenue cycle and accounting teams
• A product roadmap focused on ensuring billing accuracy, reducing manual operations, and accelerating time-to-cash
• Systems that support new product launches, new pricing and packaging, and customer onboarding

Your Impact:

Billing is core to Omada’s ability to scale. As we expand into new conditions and customer segments, this role will play a key part in enabling accurate, efficient, and flexible revenue operations. You will have end-to-end ownership of a high-impact product area and the opportunity to drive meaningful improvements across both internal teams and customer experience.

You will also:

• Partner with business teams to open new verticals for Omada’s customers and help our existing business to scale
• Define and execute the billing product strategy, aligned to company growth and operational goals
• Partner closely with engineering, revenue cycle, accounting, and commercial teams to translate business needs and contract requirements into scalable product solutions
• Identify and prioritize opportunities to reduce billing errors, streamline workflows, and improve collection rates
• Write clear product requirements and manage the team backlog to deliver high-impact solutions
• Use data to evaluate performance (e.g., billing accuracy, collection rates) and guide decision-making
• Explore and apply AI approaches to improve billing operations

About you:

• 3+ years of product management experience
• 7+ years in market and/or product strategy, product management, general management, software development, consulting, product or business operations
• Prior experience with the B2B problem space in healthcare (ex. Billing, Eligibility, Coverage, etc)
• Bachelor’s degree or equivalent industry experience
• Excellent organizational and analytical skills with strong technical understanding
• Track record of delivering results against target metrics with solutions that balance user needs, business goals, and clinical guidance
• Comfortable with ambiguity and skilled at problem-solving with limited resources
• Strong writer and clear communicator
• Able to foster alignment in a group of stakeholders
• Experience with user-centered design practices and methodologies
• Analytical and inquisitive, comfortable using data and user research to drill into the heart of a challenge and identify innovative solutions
• Experience leveraging AI/ML to personalize products and enhance user interactions is highly desirable
• Prior experience in a healthcare setting is a plus

Benefits:

• Competitive salary with generous annual cash bonus
• Equity grants
• Remote first work from home culture
• Flexible Time Off to help you rest, recharge, and connect with loved ones
• Generous parental leave
• Health, dental, and vision insurance (and above market employer contributions)
• 401k retirement savings plan
• Lifestyle Spending Account (LSA)
• Mental Health Support Solutions
• ...and more!

It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!

• Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other.
• Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
• Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
• Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work.
• Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together.
• Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it.

About Omada Health: Omada Health (Nasdaq: OMDA) is reverse engineering the way healthcare is delivered in America, putting the space between doctor visits–where health is won or lost–at the center of care. Today's healthcare system poorly serves chronic conditions that require ongoing support outside of the exam room, like obesity, diabetes, hypertension, cholesterol, and musculoskeletal conditions. Omada’s virtual-first model combines human-led care teams, connected devices, and AI-enabled technology to deliver personalized care at scale, including support for GLP-1 therapy. Omada has served more than two million members since launch across 2,000+ employers, health plans, pharmacy benefit managers, and health systems. Learn more at omadahealth.com.

Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information.

We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.

Below is a summary of salary ranges for this role in the following geographies:

California, New York State and Washington State Base Compensation Ranges: $156,400 - $195,000*, Colorado Base Compensation Ranges: $149,600 - $187,000*. Other states may vary.

This role is also eligible for participation in annual cash bonus and equity grants.

*The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations.

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