Sophos

Territory Account Executive - Eastern Europe

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Job Description

Role Summary 

With a focus on MidMarket Accounts, you will be the Sophos Sales representative in an assigned territory. You will be responsible for generating business for Sophos with our partners, building and maintaining strong and sustainable relationships, managing customers and prospects in order to develop and maintain Sophos business and meet / exceed sales targets.


What You Will Do:
  • Achieve bookings quota & KPIs for all accounts in the assigned territory 

  • Generate new business, cross & upsell through cold calling & call outs, create action plan and consistently work and drive activities in your territory

  • Manage the entire customer engagement process, from customer requests coming through  channel partners to development and retention

  • Engage and enable joint selling with channel partners

  • Work closely with channel partners in order to work on their opportunites and requests and expand their customer base

  • Regularely interact with internal Channel Teams to plan, work and discuss Pipeline

  • Consistently articulate Sophos’ value proposition to customers in order to maintain and expand Sophos’ business within assigned customer accounts

  • Work on Sophos generated Leads & Opportunities meeting internal SLAs

  • Proactivley engage Sales Engineers in appropiate opportunities

  • Successfully implement our sales methodology ‘BaseLine Selling’ as well as MEDDPICC in your daily business calls with end customers & partners

  • Ensure Pipeline Management is accurate for the current and quarters ahead meeting internal SLAs

  • Participation at internal education and training programs

  • Maintain good knowledge of the IT security market & competition

  • Analyse territory performance based on Management key metrics and Business Planning Tool (e.g. activity planning, revenue, % un-renewed rate, pipeline, won/loss, product growth etc…)

  • Deliver quarterly business review to Management

  • Provide timely and accurate sales forecasts 

  • Log all activity to maintain accuracy of CRM and forecasting systems & meet internal SLAs

  • Handling of administrative tasks e.g. Quoting, CRM data cleaning

  • Willingness to travel and meet customers on site

  • Attend Sophos or Partner organised events

  • Substitution of colleagues within the sales team during holidays, illness and transition times

  • Orchestrate cross-functional internal teams, including Customer Success,Renewal Team, Sales Engineers, and Channel Team, to meet renewal rate KPIs and drive Expansion business


  • What You Will Bring:
  • First sales experience 

  • Good knowledge of Sales Processes including acquisition, development and retention    

  • Preferably experience in selling IT solutions through channel partners

  • Previous use of CRM     

  • Fluent in English verbal / written     

  • Strategic Thinking & Decision Making    

  • Communication & Stakeholder Management    

  • Accountability & Ownership    

  • Change Management & Adaptability    

  • Results Orientation & Customer Focus    

  • Resilience