Slovenian Speaking Support Specialist - Work In Sofia - Fully Paid Relocation

Job Description

Mercier Consultancy MD is seeking a Slovenian Speaking Support Specialist to join our vibrant team in Sofia! This position offers fully paid relocation, making it an excellent opportunity for Slovenian speakers eager to advance their careers while experiencing life in Bulgaria. You will provide outstanding support to Slovenian-speaking customers, ensuring their inquiries are handled with professionalism and care.

Your Role

As a Slovenian Speaking Support Specialist, you will be responsible for managing communication with customers, resolving their issues, and delivering an exceptional support experience. Your fluency in Slovenian will be essential in building strong relationships and fostering customer satisfaction.

Key Responsibilities

• Respond to customer inquiries in Slovenian via phone, chat, and email.
• Provide accurate information and assist with problem resolution promptly.
• Document all customer interactions and solutions comprehensively.
• Collaborate with internal teams to address and resolve customer issues efficiently.
• Stay updated on company products, services, and policies to offer informed support.
• Engage in ongoing training to enhance personal and team performance.

Requirements

• Fluency in Slovenian (spoken and written) is required; English skills are a plus.
• Experience in customer service or support roles is preferred.
• Strong communication and interpersonal skills focused on customer satisfaction.
• Ability to multitask and manage priorities in a fast-paced environment.
• Proficiency with CRM systems and customer support software.
• Positive attitude, adaptability, and a team-oriented approach.
• Willingness to relocate to Sofia with fully paid relocation assistance provided.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. 1500 Euro Signing Bonus
5. Fully Paid Training
6. Health Insurance
7. And Much More...