Norwegian Speaking Customer Service for Logistics Company - Relocation to Greece

Job Description

Patrique Mercier Recruitment ES is excited to offer an exceptional opportunity for Norwegian-speaking individuals to join a reputable logistics company in Greece as Customer Service Representatives! This position involves relocation to Greece, where you will play a crucial role in assisting Norwegian-speaking clients with their logistics needs.

As a Customer Service Representative, you will be the primary point of contact for Norwegian customers, ensuring their inquiries and concerns are addressed promptly and professionally. You will assist with tracking shipments, coordinating deliveries, resolving issues, and providing detailed information about logistics services, thereby fostering strong relationships between the company and its clients.

If you are dedicated to providing excellent customer support and eager to embrace a new cultural experience, this role is perfect for you. Working in Greece not only allows you to expand your professional skills but also offers the chance to immerse yourself in a vibrant and diverse environment, making your relocation a truly enriching experience.

Your Responsibilities

• Provide outstanding customer service to Norwegian-speaking clients.
• Assist customers with inquiries related to logistics services, shipment tracking, and problem resolution.
• Maintain professionalism and a positive attitude in all customer interactions.
• Accurately document customer communications to facilitate service improvements.
• Collaborate with team members and logistics partners to ensure timely and effective solutions.
• Participate in training to stay updated on company services and customer service best practices.

Requirements

• Native fluency in Norwegian (both written and spoken) is essential.
• Minimum B2 level in English
• Willingness to relocate to Greece for this position.
• Strong commitment to providing excellent customer service.
• Previous experience in customer service or logistics is advantageous but not required.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Positive and proactive attitude with a focus on customer satisfaction.
• Eagerness to learn and grow in a dynamic and supportive work environment.

Benefits

• Attractive salary
• Stable job and career development opportunities
• Fully Paid Relocation Package ( Flight, Transfer and Hotel )
• Health insurance
• Positive international working environment
• Support and learning