Czech-Speaking Customer Service for Booking.com - Work from Home, in Greece

Job Description

Patrique Mercier Recruitment ES is excited to offer an exceptional opportunity for Czech-speaking individuals to join the Booking.com customer support team, working from the comfort of your home in Greece! If you are passionate about travel and enjoy assisting customers in finding the perfect accommodations, this role is ideal for you. You will provide outstanding customer service to Czech-speaking clients, helping them with their bookings and inquiries while ensuring a smooth and enjoyable experience. Join a flexible, dynamic team dedicated to customer satisfaction!

Your Responsibilities

• Provide excellent customer support to Czech-speaking clients via phone, email, and chat from your home.
• Assist customers with booking inquiries, modifications, and cancellations efficiently and accurately.
• Ensure a friendly and professional approach in all client interactions.
• Accurately document customer interactions to help improve service quality.
• Collaborate with internal teams to resolve customer concerns promptly.
• Participate in continuous training to stay updated on Booking.com products and customer service best practices.

Requirements

• Fluency in Czech and English (both written and spoken) is essential.
• You must clearly state your nationality and native language in your application.
• You must be willing to live and work in Greece.

Benefits

• Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)

• Fully paid training sessions from the office

• Stable job and career development opportunities

• Attractive salary

• Additional health insurance

• 50+ benefits and services to choose from

• Positive international working environment

• Support and learning

• Employee referral bonuses