Partnerships Operations Manager

Job Description

About Us

Every year, millions die from preventable diseases because vital services do not reach them. A root cause is broken data: missing or unreliable IDs, fragmented records, and inflated reporting. Without accurate data on who receives services, governments and NGOs cannot deliver care effectively, track impact, or target life-saving resources.

Simprints is a nonprofit tech company that partners with ministries and funders to verify identities, digitise workflows, and enable evidence-based decisions so the right services reach the right people at the right time. We co-design end-to-end digital solutions with the people who use them, from the frontlines to national dashboards. Our biometric products integrate with health records to drive accuracy, accountability, and insights. We build for scale with privacy-first, open-source, and cost-effective technology that strengthens national digital public infrastructure. Studies have shown that Simprints increases impact through real-time, precision data, for example, increasing maternal health visits by 38% in Bangladesh or accurate HIV tracing by 62% in Malawi. To date, we’ve worked in over 17 countries, helping deliver health, aid, and finance to over 4 million people.

Our mission is simple: make sure every vaccine, every dollar, and every public good reaches the people who need them most.

About the Role

The Partnerships Operations Manager will help build the operating engine behind Simprints’ growth. This role will support the Partnerships team to identify, qualify, and progress high-value opportunities more effectively, while improving the systems, data, and automation that underpin our revenue generation.

You will sit at the intersection of sales operations, market intelligence, AI-enabled automation, and proposal development. One day you might be improving our CRM and pipeline reporting; the next, building an AI-assisted workflow to scan donor opportunities; the next, coordinating inputs for a grant application or preparing a funder brief.

This is a hands-on role for someone who enjoys creating structure, improving processes, and helping senior relationship-holders move faster and more strategically. You will make the 

Partnerships team sharper, more disciplined, and better equipped to grow a healthy and diversified pipeline.

Job Details

• Job Title: Growth Operations Manager
• Reporting To: Chief Strategy Officer
• Grade: UK Grade IC5 - £45,000 - £55,000
• Location: Remote

Requirements

Key Responsibilities 

1. Manage and improve Partnerships systems and pipeline operations
   Revamp our CRM engine and maintain CRM hygiene, pipeline data, opportunity and task tracking, dashboards, and reporting so the team has clear visibility on priorities, risks, next steps, and revenue forecasts.
2. Build AI-enabled automation for growth and fundraising workflows
   Design practical automations to support funder scanning, opportunity alerts, donor research, meeting preparation, proposal content development, follow-up tracking, and pipeline reporting.
3. Scout and qualify new opportunities
   Monitor the market for relevant grants, RFPs, funder calls, innovation challenges, and strategic partnership opportunities, using clear criteria to assess fit, competitiveness, revenue potential, impact, and internal effort required.
4. Support grant applications and proposal development
   Coordinate timelines, internal inputs, compliance checks, and supporting materials for proposals and funder submissions; draft or refine selected sections where needed.
5. Strengthen market, funder, and partner intelligence
   Produce concise research outputs such as funder briefs, opportunity summaries, country or sector snapshots, partner maps, and go/no-go recommendations to support better decision-making.

Skills and experience

1. Experience in sales operations, growth operations, fundraising operations, business development operations, ideally in a mission-driven, technology, global health, or international development context.
2. Strong systems and process skills, including experience managing CRMs, pipelines, dashboards, spreadsheets, trackers, or workflow tools.
3. Confidence using AI and automation tools to improve team efficiency, reduce manual work, and create scalable processes.
4. Excellent research, analytical, and synthesis skills, with the ability to turn complex market or funder information into clear recommendations.
5. Strong written communication and project coordination skills, including the ability to support proposals, support and produce presentations, funder briefs, internal decision documents, and cross-team deadlines.

How we work
We confront the grey. We practise transparency and radical candour, listen deeply, share information openly, and speak up when our ethical compass is challenged, so that psychological safety is real and everyone can do their best work.

We leave our egos at the door. We bring curiosity, kindness, and a positive attitude, seek first to understand, and remember to laugh together. We stay humble about our small part in big global problems, and we remain bold about our ambition to drive change.

We find a way. We plan with clear strategies, deliverables, deadlines, and metrics, step out of our comfort zones, and make it happen. When a plan is not working, we learn from the data, adapt quickly, and keep moving in service of the mission.

We remember why we are here. Impact for people comes first. We act like owners, hold ourselves to high standards, and work across teams to close data gaps and increase coverage, so the right services reach the right people at the right time.

We celebrate the differences. We treat every person with compassion, empathy, and respect, build inclusive spaces where diverse perspectives are welcomed, involve people in important decisions, and share credit generously, because our best ideas can come from anywhere.

Benefits

5 Reasons to Join Simprints

Life is short. We believe work should be inspirational, meaningful and fun. At Simprints, we’re taking on global development’s biggest challenges, powered by an amazing culture and incredible people. Work with us, and you will grow faster, learn more, and take on great responsibilities with the potential to make lasting change.

1. Genuine Impact. Work directly with our partners and users to deliver technology that has the potential to impact millions of lives across the globe. At Simprints, you’ll be part of a team that is passionate about driving real change.

2. An incredible, diverse team. Our work is at the intersection of technology and global development, and we’ve managed to build an amazing team drawn from all over the world. But don’t take our word for it—we’re an externally recognised as a Great Place to Work, and a 2025 Best Workplace for Women amonst many other accolades.

3. Mutual Flex. We champion a work culture where autonomy and trust are paramount, steering clear of mere face-time metrics. Whether it's managing life's essentials like healthcare appointments or adapting work hours to match your peak productivity times, we've got you covered. In return, we count on your reciprocal flexibility when mission-critical moments arise, like stepping up for a crucial client discussion on a Friday or tackling unexpected technical glitches beyond regular hours. 

4. Ultimate work-life balance. 

1. We offer a 4-day workweek, meaning everybody has the option to have Fridays off.
2. We also offer unlimited annual leave, which allows you to prioritise your well-being

As long as you're driving results and fostering teamwork, we encourage you to strike that perfect balance between your professional and personal life. Our commitment to this model's success is solidified through semi-annual productivity assessments with our board, ensuring that our high standards of performance are consistently met.

5. Professional development. We promote continual learning and put our money where our mouth is with development plans and access to global experts through the GLG network 

We also have a generous professional development budget for each colleague – “Eduprints”. Is there some training you’d like, or maybe you could benefit from professional coaching? Simply provide a business case that shares your aspirations and the resources you need, and we'll do our best to support you. 

We care about both your development in Simprints and your holistic long-term career goals. Simprints Alumni have gone on to work for Google, USAID, Gavi the vaccine alliance, Save the Children, and other top players.