Account Manager, Partnerships

Job Description

You are the gatherer, not the hunter. You'll be handed warm relationships and trusted to cultivate them into consistent, high-volume referral pipelines. Our leadership team builds and signs strategic enterprise partnerships across Canada. Your job is to go deep, activating, nurturing, and growing the referral volume from those relationships so every partnership we sign reaches its full potential.

You're the person who turns a partnership agreement into real referral volume. You'll get to know each partner's business inside and out, and figure out how to make Perch indispensable to their day-to-day operations

What You'll Do

• Reporting to the Director of Sales & Partnerships, you'll own the day-to-day relationship with enterprise partners post-handoff from leadership
• Drive referral activation - move agents from "aware" to "actively referring" through education, tools, and consistent touch points
• Build and execute account plans for each partner, with clear referral volume targets and KPIs.
• Organize educational events, run campaigns, and find creative ways to keep Perch top of mind inside partner organizations
• Identify and develop champion agents within each partner.  The high-producers who refer consistently and influence their peers.
• Track and report on referral activity, pipeline conversion, and co-marketing ROI across your account portfolio.
• Collaborate closely with our mortgage agents and customer support to ensure a seamless client handoff experience that earns repeat referrals.
• Surface insights from the field, including product gaps, service issues, competitive intel back to leadership and product teams to help ensure performance. You will act as the connector between our product/engineering team.
• You'll maintain disciplined daily activity across calling, email, LinkedIn with the opportunity to attend key partner events, team meetings, and industry functions to deepen relationships in person.

Requirements

What We're Looking For

• 2–5 years in account management, partnership success, or B2B relationship management, ideally in mortgage, real estate, proptech, or financial services.
• Proven track record of growing revenue or referral volume within an existing account portfolio.
• Exceptional communicator with the ability to present confidently to a team of 5 or a brokerage of 500
• Organized and data-driven. Manage your accounts with a CRM, track activity and report results clearly
• Self-directed and proactive.
• Comfortable operating in a fast-moving startup environment where strategy evolves and you're expected to adapt quickly

Nice to Have

• Familiarity with how Canadian real estate brokerages and agent teams operate
• Background in fintech or proptech partnerships
• CRM proficiency (ex: HubSpot, Intercom)

Benefits

• Fully remote, flexible hours.
• You'd be one of the first members of a new team, with real influence over how it takes shape.
• Mentorship from Senior Product Experts and Industry Leaders who are invested in your growth.
• The work matters: you're helping Canadians navigate one of the biggest financial decisions of their lives.

Compensation

• Base Salary: $80,000 – $90,000
• Bonus for OTE: 0% to 50%

About Us

Perch is a digital mortgage platform dedicated to helping individuals build wealth through real estate. Whether you're a first-time homebuyer or a seasoned investor, we offer fast mortgage pre-approvals, higher qualification amounts, and competitive interest rates. We’ve built an ecosystem that includes realtors and wealth advisors, creating a holistic real estate experience. We’re a fully remote team - and growing fast.

We believe in building products that are not only functional but delightful. As we move deeper into AI-enhanced user experiences, we’re looking for creative, hands-on people who are excited to build the future with us.

Disclaimer

Perch uses artificial intelligence tools to assist with the initial screening of applications. The system provides our hiring team with a brief summary and indicative fit score to help prioritize reviews. Applications that do not meet essential job requirements may be screened out to ensure our team focuses on candidates qualified for the role. All qualified applications are reviewed by people, and all hiring decisions are made by our team.