VP of Sales and Customer Success

Job Description

• Join a leading educational video platform and drive growth across the US market
• Lead a high-performing sales team while staying hands-on with pipeline and deals
• Permanent role, full-time, working remotely from the US (with travel to meet in person)

Why Join Us?

Do you want to shape the future of education? At ClickView, we're on a mission to empower teachers and captivate students through the power of video. We’re committed to creating engaging learning experiences that inspire and improve outcomes for students of all ages and backgrounds around the world.

Join our passionate team dedicated to transforming education, and be part of something that’s more than just a job for us - it's a mission we truly believe in. We're committed to helping you develop your skills, explore new areas, and really shine in your career. At ClickView, your thoughts and creativity aren't just welcome, they're celebrated!

Ready to discover your potential with us?

The role:

The VP of Sales and Customer Success is responsible for leading ClickView’s growth in the United States, owning revenue performance and driving a high-performing, hands-on sales function. This role will define and execute a clear customer acquisition strategy aligned to global priorities, with full accountability for building pipeline, closing deals, and delivering on revenue targets.

As the on-the-ground sales leader, you will combine strategic leadership with direct execution - leading and coaching the team while actively driving opportunities, shaping demand, and building key relationships across districts and education stakeholders. Working closely with Marketing and Customer Success, you will ensure a tightly aligned go-to-market approach that delivers qualified pipeline, strong conversion, and long-term customer value.

What are the key accountabilities of this role?

• Own and deliver individual and team revenue targets, taking direct accountability across the full sales cycle - from prospecting and qualification through to pipeline management and closing key deals
• Partner closely with the CEO to define and execute a focused US growth strategy, translating priorities into clear weekly execution plans
• Build, coach, and lead a high-performing sales team, setting clear expectations on activity, pipeline health, and conversion metrics
• Personally drive pipeline through direct selling, strategic outbound, and local market engagement, particularly in priority districts and states
• Establish strong operating rhythms across forecasting, pipeline reviews, and deal inspection, while championing CRM discipline and ensuring accurate, high-quality reporting in Salesforce
• Collaborate with Marketing to ensure lead generation efforts translate into qualified pipeline, actively shaping campaigns based on market feedback and conversion data
• Align closely with Customer Success to drive retention, expansion, and strong customer outcomes, ensuring a seamless end-to-end customer experience
• Work with other Sales leaders to standardise management practices across regions
• Build and maintain senior relationships with key customers, districts, and government stakeholders, acting as a visible and credible market leader for ClickView in the US
• Utilising historical sales and customer data, analysing market trends, and advanced forecasting models to develop accurate revenue forecasts
• Responsible for regional RFQs and strategic bids, ensuring responses are compelling, timely, and commercially sound

Requirements:

• Significant experience leading sales teams, with a strong track record in EdTech or education markets

• Proven ability to own and deliver revenue targets, building pipeline and driving deals through to close in a hands-on capacity
• Demonstrated success developing and executing go-to-market strategies that drive new business growth and expand market presence
• Experience scaling sales in new or growth markets
• Strong commercial acumen, with expertise in deal structuring, contract negotiation, and pricing to win and grow strategic accounts
• Highly effective people leader with a track record of building, coaching, and holding high-performing teams accountable to clear activity and performance metrics
• Data-driven operator, confident using CRM and pipeline data to drive forecasting accuracy, performance insights, and decision-making

Benefits:

• Paid leave - 20 days paid annual leave, paid sick leave and extra paid Wellbeing and Volunteering leave 🚴

• 401k match and Platinum health insurance (80% coverage) - with vision and dental included 💰
• Flexible working hours and arrangements - to accommodate for different working preferences and personal situations 🏠
• Generous parental leave policy - offering 16 week’s full pay 🚼
• 100 days working from anywhere - work remotely from a different location for up to 100 calendar days per year 🌎
• Learning and Development budgets - professional opportunities made available to all our teams, so you can continue growing to be the best you 🥇
• Wellbeing Policy - with access to EAP and wellbeing apps, we put your mental health and wellbeing at the forefront of what we do 💆‍♂️