Portuguese Customer Support Agent - Work In Greece - Fully Paid Relocation

Job Description

Mercier Consultancy MD is excited to offer an outstanding opportunity for a Portuguese Customer Support Agent to join our team in Greece, with fully paid relocation! This role involves providing excellent customer service to Portuguese-speaking clients, ensuring their inquiries and concerns are addressed effectively and efficiently.

Key Responsibilities

• Deliver exceptional customer support to Portuguese-speaking customers via phone, email, and live chat.
• Assist clients with account management, product inquiries, issue resolution, and promotional information.
• Handle and resolve customer complaints to ensure a high level of satisfaction.
• Maintain accurate records of customer interactions and update the CRM system accordingly.
• Collaborate with internal teams to resolve complex issues and improve the overall customer experience.
• Stay informed on company products, services, and industry trends to better assist customers.

Requirements

• Fluency in Portuguese (both spoken and written) is required; proficiency in English is a plus.
• Previous experience in customer support or related fields is preferred.
• Strong communication skills and a customer-centric approach.
• Problem-solving abilities and the capacity to manage multiple tasks simultaneously.
• Comfortable working in a fast-paced environment with a focus on quality service.
• Willingness to relocate to Greece with fully paid relocation support.
• Ability to adapt to new environments and team-oriented mindset.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. 2 Extra Salaries Per Year
5. Fully Paid Training
6. Health Insurance
7. And Much More...