Renewals Representative (German Speaking)
- Sophos
- Remote Hungary
Job Description
Role Summary
You will manage a high-volume book of mid-market renewal accounts across EMEA.
This role requires strong organisation, outbound discipline, and the ability to work closely with both field sales and channel partners to secure on-time renewals.
Success in this role comes from pace, ownership, and structured execution.
What You Will Do
Manage a high-volume portfolio of renewal opportunities
Achieve quarterly sales goals and drive the renewals sales process
Proactively engage customers and channel partners 90–120 days before expiry
Work in close alignment with field AEs on shared accounts
Drive urgency through partners to secure timely quotes and orders
Identify churn risk early and escalate with proposed solutions
Maintain accurate forecasting and pipeline hygiene in SFDC
Deliver consistent outbound activity to protect revenue
Own and manage the end-to-end renewals process, including maintaining an accurate forecast status in SFDC
Collaborate with the account executive and channel team
Identify cross sell opportunities
Identify natural expansion
What You Will Bring
Experience
2–5 years in renewals, sales, or account management (SaaS preferred)
Comfortable managing a high-volume book of business in:
Commercial
Midmarket
Enterprise
Experience in selling through and with channel partners, and ability to thrive in a team selling environment
Proficient in Salesforce (SFDC) any CRM tools
Fluency in both German and English
Skills and Behaviours
Strong organizational skills; comfortable managing volume
Confident and experienced in outbound activity (phone, email, follow-up cadence)
Participate in call out days to partner and end users
Success with working as a team, Sales AE and Channel
Comfortable navigating partner-driven sales cycles
Resilient and able to persevere through objections
Coachable and open to structured processes
Takes ownership and proposes solutions, not problems
Team-oriented with a commercial mindset
Execute a planned cadence of engagement customers and put detailed strategic account plans in place where appropriate.
Looks to enable course correction and contribute to a successful team
Work in support of the new business sales team when their expansion business is in conjunction with a pending renewal to ensure full renewal is achieved and partnering to support the additional growth solutions to the customer’s desired cybersecurity and business outcomes.
This is a remote position although our preference is for candidates to be within a commutable distance of Budapest
Renewals Representative By Segment
Enterprise Renewals Rep: Low volume engagement driven primarily through partnership with Enterprise Account Executive, within or outside of the renewal window. Engagement based on collaboration with AE regarding risk or potential. Assume 50 active engagements per quarter.
Midmarket Renewals Rep: Medium volume engagement within renewals window, partnering through opportunity tagging by Account Executive, and outbound engagement for any untagged renewal window opportunities. Assume 75 active engagements per quarter
Commercial Renewals Rep: High volume engagement within renewals window, leveraging outbound digital, cadenced engagements. Motions driven primarily through partner engagement with reactive actions in support of full book of commercial renewals within renewal window.
