Client Support Specialist (Remote)

Job Description

Job Summary
LJ Horizons is looking for a Client Support Specialist to provide exceptional service and assist clients through a structured coordination process in a remote setting.

This position is a great fit for individuals who enjoy building relationships, staying organized, and supporting clients from start to finish.

You will assist with coordinating customized experiences, including family and group arrangements.

Key Responsibilities
Provide timely and professional support to clients
Assist with coordinating services and client requests
Communicate next steps and updates clearly
Maintain accurate and organized client records
Ensure all details are handled efficiently and accurately
Support clients throughout the full coordination process
Maintain a high level of customer satisfaction

Qualifications
Excellent communication skills
Strong attention to detail and organization
Ability to manage multiple responsibilities
Self-driven and dependable
Comfortable using digital tools and systems
Previous customer service experience is a plus

What We Offer
Structured training program
Flexible scheduling based on availability and client demand
Opportunities for growth within the organization
Supportive and collaborative team environment
Access to tools and resources needed for success

Work Environment
Remote work environment
Flexible schedule based on business needs
Reliable internet connection required

About Us
LJ Horizons is a service-driven organization focused on delivering well-coordinated and personalized experiences for our clients. Our team values organization, communication, and consistency in providing a positive client experience.