Product Marketing Coordinator

Job Description

Reports To: Manager, Product Marketing

Location: Mexico, Remote

Level: S3

Schedule:  CST Hours

About Us

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals. HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 2000+ team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Learn more about us on our YouTube Channel or Blog Posts

Who You Are: 

We’re seeking a dynamic Product Marketing Coordinator passionate about all aspects of product marketing. You thrive when working on structured marketing workflows, supporting webinars and community initiatives, managing schedules and automations, and building presentation decks.

You are eager to grow into a product expert on the HighLevel platform and contribute to impactful marketing programs through strong execution and attention to detail.

This role is ideal for someone early in their career who is highly organized, dependable, and excited to learn in a fast-paced environment.

What You’ll Be Doing

Content Creation Operations

• Support logistical tracking and coordination for Content Army video creators
• Ensure assignments are distributed on time and tracked accurately
• Assist with payment coordination and basic metrics tracking

Event & Webinar Coordination

• Assist in coordinating Product Marketing events including Town Halls, webinars, and partner sessions
• Support scheduling, presenter coordination, and run-of-show documentation
• Help execute post-event follow-ups

Campaign & Project Management

• Support execution of marketing campaigns including events, drip campaigns, and landing pages
• Assist in building and maintaining workflows within HighLevel
• Track project timelines and dependencies across initiatives

Presentations & Enablement

• Create and format presentation decks for internal and external use
• Support development of marketing collateral such as one-pagers and blogs

Product Expertise & In-App Marketing

• Build foundational knowledge of the HighLevel platform
• Stay updated on feature releases and product updates
• Support in-app marketing initiatives (e.g., Pendo)

What You’ll Bring

• Early proficiency with AI tools (ChatGPT, Claude, Gemini)
• Strong organizational skills and attention to detail
• Ability to execute tasks with guidance
• Interest in marketing and product marketing
• Ability to manage multiple tasks in a fast-paced environment
• Strong written and collaboration skills

Experience Required

• 0–2 years of experience in marketing or related field
• Familiarity with HighLevel platform is a plus
• Proficiency with tools like ClickUp, Asana, or similar is a plus
• Basic exposure to marketing tools (HubSpot, GA4, etc.)

Competencies

• Written Communication
   Writes clearly and informatively; tailors messaging for different audiences including leadership.
• Customer Obsessed
   Deeply understands customer needs and incorporates feedback into strategy.
• Professionalism
   Demonstrates leadership, accountability, and composure in high-pressure situations.
• Bias for Action
   Drives initiatives independently, makes decisions quickly, and influences cross-functional teams.

Dependability

 Takes full ownership of outcomes, ensures delivery, and drives accountability across stakeholders.