Polish Customer Support for Technology Company in Greece - Fully Paid Relocation

Job Description

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Polish Customer Support Representative to join a leading technology company based in Greece. This role includes a fully paid relocation package, making it an excellent chance for Polish-speaking professionals eager to work in a dynamic tech environment while enjoying the Mediterranean lifestyle.

Key Responsibilities

• Provide exceptional customer support to Polish-speaking clients regarding technology products and services through phone, email, and chat.
• Address customer inquiries, troubleshoot technical issues, and resolve complaints promptly and effectively.
• Maintain accurate and up-to-date records of customer interactions in the CRM system.
• Collaborate with technical and other internal teams to ensure timely resolution of customer issues.
• Stay informed about product updates, technology trends, and best practices to offer knowledgeable assistance.

Requirements

• Fluency in Polish (both written and spoken) is essential; proficiency in English is highly desirable.
• Previous experience in customer support, preferably within the technology sector.
• Strong communication and interpersonal skills with a customer-centric approach.
• Good problem-solving capabilities and ability to handle technical queries.
• Familiarity with customer service software and CRM systems is an advantage.
• Ability to work independently and collaborate effectively within a team.
• Willingness to relocate to Greece with the support of a fully paid relocation package.

Benefits

1. Competitive Monthly Salary
2. Monthly Bonus
3. 2 Extra Salaries Per Year
4. Fully Paid Relocation Package
5. Fully Paid Training
6. Health Insurance
7. And Much More...