Mercier Consultancy Group

French Speaking Customer Support - Paid Relocation To Greece

  • Mercier Consultancy Group
  • Remote France
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Job Description

Mercier Consultancy MD is excited to offer a French Speaking Customer Support position with a fully paid relocation package to Greece. This is an excellent opportunity for French-speaking customer service professionals who are eager to advance their careers while experiencing the vibrant culture and lifestyle of Greece.


Key Responsibilities

  • Provide exceptional customer support to French-speaking clients via phone, email, and chat.
  • Respond promptly and accurately to customer inquiries about products, services, and company policies.
  • Resolve customer complaints and issues efficiently to ensure high levels of satisfaction.
  • Maintain detailed and accurate records of customer interactions in our CRM system.
  • Collaborate with internal teams to improve service delivery and customer experience.
  • Stay informed about product updates and industry trends to offer knowledgeable assistance to clients.

Requirements

  • Fluency in French (both spoken and written) is essential; proficiency in English is a plus.
  • Previous experience in customer support or related roles is preferred.
  • Strong communication and interpersonal skills with a customer-focused attitude.
  • Excellent problem-solving abilities and proactive approach to customer issues.
  • Familiarity with customer service software and CRM systems is advantageous.
  • Ability to work independently and collaboratively within a team environment.
  • Willingness to relocate to Greece and adapt to its culture and lifestyle.

Benefits

  1. Competitive Monthly Salary
  2. Relocation Package
  3. Fully Paid Training
  4. Health Insurance
  5. And Much More...