Jump Cloud

Staff Product Manager, SSO - India

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Job Description

Overview

This role is tailored for a Staff Product Manager to spearhead the evolution of JumpCloud's Single Sign-On (SSO) into a next-generation identity platform. You will lead the transition from traditional passwords to a biometric-first, AI-governed authentication ecosystem.

Job Summary

As the Staff Product Manager for SSO & Next-Gen Identity, you will own the combined strategy for SSO/Jumpcloud GO, our flagship phishing-resistant, passwordless login solution. Your mission is to eliminate "password fatigue" by leveraging device-native biometrics (Apple Touch ID, Windows Hello) while simultaneously pioneering the governance of Agentic AI—treating autonomous AI agents as first-class digital identities within our directory.



Key Responsibilities
  • Passwordless Innovation: Scale JumpCloud Go™ to provide seamless, hardware-protected access to all web resources, integrating deeply with TPMs and Secure Enclaves.
  • Agentic AI Identity Strategy: Define how organizations "onboard" and govern AI agents. You will build the frameworks to ensure every autonomous agent has a verifiable identity, clear access boundaries, and full auditability.
  • Intelligent IT Operations: Partner with engineering to enhance our AI Admin Assistant and AI-driven search, enabling IT admins to manage complex SSO and MFA policies through natural language.
  • Zero Trust for AI: Extend Conditional Access policies to secure machine-to-machine and AI-to-resource interactions, moving beyond human-only authentication.
  • Standardization Leadership: Represent JumpCloud in global forums like the OpenID Foundation to shape the standards for AI agent authentication and interoperability.
  • Develop and groom a prioritized product backlog focused on HRIS integrations, SCIM/API provisioning, and SAML/OIDC authentication.
  • Act as the subject matter expert (SME) for SSO across the organization, supporting product marketing and sales enablement in go-to-market motions.
  • Continuously evaluate market trends, competitor capabilities, and emerging standards in the IAM space to maintain JumpCloud's competitive edge.

    • How it Integrates with the JumpCloud Stack
  • Unified Endpoint Management (UEM): Your passwordless strategy will tie cloud identities directly to local device accounts on macOS, Windows, and Linux for a true "power-on to productivity" experience.
  • Identity Governance (IGA): You will use AI to reveal "Shadow AI" usage, bringing hidden machine identities under centralized governance and compliance reporting.
  • Security & Compliance: By replacing passwords with biometrics, you will help our MSP partners reduce help desk costs and improve security postures for over 200,000 organizations.

    • Required Qualifications
  • Experience: 6+ years in Product Management, with specific expertise in FIDO2/WebAuthn, SAML, and OIDC.
  • AI Fluency: An understanding of the identity requirements for LLMs and autonomous agents; ability to manage probabilistic AI systems alongside deterministic security protocols.
  • Visionary Leadership: Proven track record of taking complex technical capabilities and translating them into frictionless user experiences.
  • Remote-First Mindset: Comfort leading cross-functional, global teams in a transparent, highly collaborative environment.

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