Account Executive & Customer Success - AI EdTech

Job Description

Founding Sales & Customer Success Lead (K-12 AI EdTech)

Location: Remote (Global)

Type: Full-time | AI EdTech SaaS | Early-stage Equity

The Opportunity: Scale the Leading AI-Powered Grading Revolution

Our client is the premier AI-powered grading and feedback platform for K-12 educators. Born out of top-tier Silicon Valley research accelerators and supported by prestigious federal education grants, they are solving the #1 pain point in education: teacher burnout.

Currently serving 1M+ students across 1,000+ schools, they are experiencing explosive 10X year-on-year growth. Their platform doesn’t just save teachers hours; it empowers them to provide higher-quality, standards-aligned feedback to every single student.

In this Founding Sales & Customer Success role, you will work directly with the CEO to own the full revenue lifecycle. This is a rare opportunity to build the commercial playbook for a company that is fundamentally changing how schools operate.

The Mission

You will split your focus between aggressive growth and world-class retention:

1. Drive the Revenue Engine (50%)

• Execute the Playbook: Convert viral "bottom-up" teacher adoption into formal school and district-wide contracts.
• Lead the Charge: Own the inbound pipeline from initial demo to close, engaging directly with teachers and school administrators.
• Innovate Top-Down Strategy: Identify and target districts where the platform is already a grassroots favourite among staff.
• Asset Creation: Develop the marketing and sales collateral required to win in the K-12 space.

2. Master Customer Success (50%)

• Drive Adoption: Proactively partner with schools to ensure the AI becomes an essential, high-utilisation tool in their daily workflow.
• Own the Lifecycle: Manage renewals, expansions, and cross-sells to ensure sustainable revenue growth.
• Build Scalable Systems: Design onboarding and support processes capable of handling a high volume of accounts while maintaining a personal touch.
• Voice of the Customer: Act as the bridge between users and the internal product team to ensure the platform remains the best-loved AI tool in education.

Requirements

The Ideal Candidate

You will be a great fit if:

• You Know K-12: You have 2–6+ years of experience in K-12 SaaS sales or customer success with a proven track record.
• You are a GenAI Power User: You are deeply familiar with how Generative AI is transforming the classroom experience.
• You are Scrappy & Autonomous: You thrive in the ambiguity of an early-stage startup and enjoy building processes from the ground up.
• You are an Elite Communicator: You can navigate conversations with busy teachers and high-level District Directors with equal parts empathy and clarity.
• You Want Ownership: You are looking for a founding-team role with major career upside and an ownership stake.

Bonus Points for:

• Experience selling to US K-12 Directors of Curriculum or similar roles.
• A professional background as an English Teacher or School Admin.
• Previous experience at high-growth EdTech leaders (e.g., Nearpod, Newsela, Khanmigo, etc.).

Benefits

Why Join?

• Real-World Impact: Help millions of students receive better feedback while giving teachers their time back.
• Unrivalled Growth: Join a "rocket ship" company that 10x'ed revenue last year through massive organic demand.
• Flexibility: Work in a fully remote, high-trust, and autonomous culture.
• Founding Influence: Work side-by-side with the founders to shape the company’s commercial DNA.

Compensation & Benefits

• US-Based: $65k–$80k Base + Commission + Significant Equity.
• International/Remote: $30k–$50k Base + Commission + Significant Equity.

If you’re ambitious, eager to learn, and ready to do whatever it takes to help teachers succeed, we want to hear from you.

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