Norwegian Speaking Customer Service Agent - Work In Sofia - Paid Relocation

Job Description

Patrique Mercier Recruitment FR is excited to offer a vibrant opportunity for a Norwegian Speaking Customer Service Agent to join a dynamic team in Sofia, Bulgaria. This role offers a paid relocation package, making it an ideal chance for individuals looking to advance their customer service career while experiencing a new cultural environment.

Responsibilities

• Provide outstanding customer service to Norwegian-speaking customers through phone, email, and live chat.
• Manage inquiries related to products, orders, returns, and general support promptly and professionally.
• Resolve customer issues and complaints with a focus on customer satisfaction and retention.
• Maintain accurate records of customer interactions in the CRM system.
• Stay updated on company products and services to offer knowledgeable assistance.
• Collaborate effectively with internal teams to enhance customer experience.
• Participate in ongoing training to improve customer service skills and product knowledge.

Requirements

• Fluency in Norwegian and English, both written and spoken.
• Experience in customer service roles, preferably in a related industry.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities with a customer-focused mindset.
• Proficient in using customer service software and Microsoft Office tools.
• Detail-oriented and well-organized.
• Willingness to relocate to Sofia, with relocation costs covered.

Benefits

• Comprehensive training fully covered
• Secure employment along with opportunities for career growth
• Competitive salary
• Extra health insurance options
• Access to over 50 benefits and services tailored to your needs
• A welcoming international workplace culture
• Ongoing support and learning opportunities
• 1500 euro singing bonus
• Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live