Danish Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

Job Description

Patrique Mercier Recruitment FR is offering a great opportunity for a Danish Speaking Customer Service Agent to join a reputable company in Sofia, Bulgaria. This role includes a fully paid relocation package, making it an excellent choice for Danish-speaking professionals looking to develop their careers abroad.

Responsibilities

• Provide outstanding customer service to Danish-speaking customers through phone, email, and chat.
• Handle inquiries related to products, orders, returns, and general customer support.
• Resolve customer issues and complaints efficiently to maintain high satisfaction.
• Keep accurate records of customer interactions in the CRM system.
• Work closely with internal teams to ensure excellent service delivery.
• Participate in training to enhance product knowledge and customer service skills.

Requirements

• Fluency in Danish and English, both spoken and written.
• Previous experience in customer service roles is preferred.
• Strong communication and interpersonal skills.
• Excellent problem-solving skills with a customer-focused approach.
• Familiarity with customer service software and Microsoft Office tools.
• Detail-oriented and well-organized.
• Willingness to relocate to Sofia, with all relocation expenses fully covered.

Benefits

• Comprehensive training fully covered
• Secure employment along with opportunities for career growth
• Competitive salary
• Extra health insurance options
• Access to over 50 benefits and services tailored to your needs
• A welcoming international workplace culture
• Ongoing support and learning opportunities
• 1500 euro singing bonus
• Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live