Sales Operations Analyst
- Sophos
- Remote USA
Job Description
Role Summary
What You Will Do
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Territory Planning & Management
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Develop, implement, and maintain sales territory models to ensure balanced workload and market coverage.
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Partner with sales leadership to evaluate territory performance and make recommendations for optimization.
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Forecasting & Reporting
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Support the development and refinement of sales forecasts by analyzing historical trends, pipeline data, and sales activity.
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Maintain and deliver regular reporting packages for sales leadership, including forecast accuracy, attainment, and trending analysis.
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Collaborate with Finance and Sales to ensure alignment on forecast methodologies and targets.
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Pipeline Management
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Monitor pipeline health, coverage, and movement to provide visibility into sales performance and future revenue.
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Identify gaps, risks, and opportunities within the funnel and recommend actions to improve conversion rates and deal velocity.
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Support sales reps and managers with insights and tools to manage their pipelines effectively.
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Systems & Tools Optimization
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Serve as a key business user and administrator for CRM (e.g., Salesforce) and related sales systems.
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Drive process improvements and system enhancements to streamline sales operations and improve user experience.
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Coordinate with IT and vendors to test, implement, and train on new tools and system updates.
What You Will Bring
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Bachelor’s degree in Business, Finance, Economics, or a related field preferred.
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2–5 years of experience in Sales Operations, Business Operations, or a related analytical role.
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Strong analytical skills with proficiency in Excel, Salesforce (or other CRM systems), Anaplan and BI/reporting tools (e.g., Tableau, Power BI)
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Excellent communication and interpersonal skills with the ability to work across functions and levels.
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Highly organized and detail-oriented with a proactive and problem-solving mindset.
