QA Analyst - Dawn

We are looking for a QA Analyst to join our Mental Health products team. This is not a traditional testing role. We’re looking for someone who is deeply invested in product quality and user experience, and who wants to be involved from the earliest stages of product development, not just during testing. You will work closely with Product, Engineering, Design, Clinical, and AI teams to ensure we are building experiences that are not only functional, but truly meaningful for our members.

Our Mental Health team builds products that support people in their daily lives — from AI-guided conversations to clinically-informed interventions. We operate at the intersection of technology, AI, and clinical science, and quality is critical: every interaction can have a real impact on someone’s wellbeing. You will be part of a cross-functional team working across mobile app, backend systems, and AI-driven experiences.

AI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work.

Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.